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Information Technology Customer Service

Location:
New Smyrna Beach, FL
Posted:
September 23, 2016

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Resume:

EDUCATION

Daytona State College

A.S. Certificate: Information Technology Support Specialist

2015

A.S. Degree, Computer Information Technology

A.S. Certificate: Information Technology Analysis

A.S. Certificate: Information Technology Administration

2016

G.P.A.: 3.89

Proficient in web and programming languages and tools, such as HTML/CSS, C++, C#, JavaScript, ASP.NET, and SQL Server.

Familiar with both Photoshop and Dreamweaver design programs.

Familiar with most major Microsoft applications, including Word, Excel, and Powerpoint.

University of Massachusetts, Boston

2000

Area of Concentration: Theater Arts

Boston Latin Academy

High School Graduate

1999

WORK EXPERIENCE

Leapforce, Inc.

Search Engine Evaluator

2014-Present

Working to improve the accuracy and usefulness of the Google search engine.

Helping to personalize the targeted ads on social media websites such as Facebook.

Familiar with the strengths and weaknesses of most webpages.

Hello, Mr. Anderson Movie Reviews (http://latestissue.blogspot.com)

Webmaster, Writer

2007-2015

Consistency, having provided almost nine years of regularly-released content.

Worked often with editors, has a willingness to collaborate to improve the quality of the product.

Barnes & Noble Booksellers

Head Cashier, Department Supervisor: Newsstand

2002-2013

As head cashier, trusted with handling the contents of the safe at the beginning and end of shifts.

Worked side-by-side with managers in the day-to-day operations of the store.

As Newsstand lead, helped expand and improve the department with the addition of customer-requested titles, as well as focus on growing genre content, such as comic books.

REFERENCES

References available upon request



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