Customer Service Manager

DAVID CULLEY * Fort Place, Staten Island, NY ***** 212-***-**** ********@*****.***

Luxury Interior Design Professional

Design professional with more than nine years of customer service, interior design and administrative experience

Fluent in Adobe CS6 (InDesign, Photoshop, Illustrator, Flash and all facets of Microsoft Office)

Fluent in AutoCAD (2D rendering – Floor plans, mill work, furniture elevations, etc.)

Fluent in Studio Designer, Google Sketch-up and Revit

Experience

Jed Johnson Associates, New York, NY 06/2015- Current

Interior Design Assistant

Processed proposals and purchase orders with Studio Designer

Assisted in fabric scheme’s and samples, including showroom shopping

Researched furniture and accessories options for client meetings

Maintained relationships with multiply vendors and workrooms for quotes and purchase orders

Created presentation boards of individual room designs and furniture/ lighting options

Prepared large proposal packages, updated project budgets and floor plans.

CB2, New York, NY 06/2013- 06/2015

Merchandise and Customer Floor Manager

Processed furniture transactions including custom upholstered pieces.

Set and maintain sales floor to CB2 visual presentation standards

Manage operational and personnel issues that arise with customer service

Coordinate and monitor the workflow of all store associates.

Training new and seasonal sales associates at time of hire and ongoing

Restaurant Opportunities Center Miami, Miami Beach, FL 04/2013- 06/2013

IT & Graphic Design Intern

Designing outreach materials including brochures, logos and flyers

Troubleshooting technology issues for staff and maintaining office computers and printers

Create animated gif files for property advertising

Design print and web materials

QSAC, New York, NY 01/2012- 04/2013

Office Manager/Digital Media Specialist

Managed inventory and ordering of office supplies

Responsible for designing, exporting and printing a wide variety of documents

Maintained online employee center (Google docs, Google forms and Google sites)

Print design flyers, posters, and brochures

This Way Pharmacy, Brooklyn, NY 05/2007- 01/2012

PTCB Certified Pharmacy Technician

Process new prescriptions and prescription refills using Mckesson RX systems

File all prescriptions, patient information, and billing information

Replenish stock and organize medications including shelf rotation and inventory control

Education

The Art Institute of Pittsburgh Online Division, Interior Design B.A, 3.7GPA 2011 – 02/2018

Borough of Manhattan Community College, Computer Information 2002-2003

Abraham Lincoln High School, Animal Science Major 1998-2002

References will be provided upon request.

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