Manager Project

Girish Vagal, PMP, CCIE

Suwanee, GA ***** 512-***-**** ******.*****@*****.***

Project Management and Service Delivery Expertise

Motivated and results-focused Project Manager with 18 years of experience spearheading complex and effective projects. Possess a combination of project management, team leadership, and network engineering skills, with expertise in IT transformation, data center consolidation, and migration projects. Demonstrated ability to catalyze high-quality results while complying with budget and scheduling parameters. Seek to benefit organization by improving performance, return on investment, and quality through project implementation.

Areas of Expertise & Technical Skills

Project Lifecycle Management

Stakeholder Communication

Cross functional leadership

Business Data Analysis

Agile and Waterfall

Budgeting & Cost Reduction

Relationship Management

Process Improvement

Risk Management

Resource Allocation

Datacenter Consolidation

ITIL Processes

Professional Experience

TCS, Atlanta, GA 2012 – Present

Sr. Infrastructure Program Manager

Directed all aspects of technology transformation, migration, consolidation and cloud hosting projects for Fortune 500 companies like Microsoft, Best Buy, and Hyundai motors managing budgets up to $8M applying PMBOK principles. Engaged with customers to determine project parameters, and effectively led teams in meeting project objectives within budget and timeline. Analyzed financial data and defined audit procedures to mitigate risk and ensure internal compliance. Utilized expert knowledge and moved between Agile and Waterfall methodology to achieve customer goals via detailed project roadmaps, planning, and scheduling.

Key Achievements:

Managed infrastructure design and migration of $8M hosted data center to customers own data center.

Managed consolidation of 13 Offices to managed cloud services for better applications support.

Completed 1096 server installations and 17 network refresh projects for Bing.com within budget and timeline constraints.

Completed 128 Sites LAN Refresh Project without major operations outages.

Improved reporting accuracy to C-level executives by creating team-specific dashboards and utilizing industry tools.

Integrated Office 365 migration to Microsoft cloud as part of large infrastructure outsource transition.

Dell, Round Rock, TX 2011 - 2012

Project Program Manager Sr. Advisor

Managed all aspects of IT infrastructure projects, from timeline inception to testing for end-user satisfaction. Sought stakeholder input to develop project roadmaps, schedules, and work breakdown structures. Coordinated operations and activities of onsite and offshore technicians. Utilized technical expertise to advice sales team on customer requirements and ensured adherence to standard implementation procedures, resulting in improved productivity.

Key Achievements:

Transitioned new accounts into global environment by working with teams in India, Mexico, and Europe.

Managed consolidation of 3 data centers, increasing operational efficiency and reducing $300k per year opex.

Applied business communication skills to actively engage and manage expectation of 3 alliances and 4 vendor relationships, resulting in clear and prompt communication.

Clarified procedures via standardization of transition processes and documentation of templates, resulting in increased consistency.

Girish Vagal, PMP, CCIE

HCL, Plano, TX 2009 - 2011

Sr. Infrastructure Program Manager

Leveraged relationships with customers and key stakeholders to complete all preliminary project work, including identification of major challenges, constraints, and risks, and defining of project scope. Translated customer needs into project constraints and served as customer liaison throughout project. Monitored scope, schedule, and budget, communicating updates to customers and ensuring minimal changes. Addressed and resolved conflicts, providing outstanding customer service while mitigating risk.

Key Achievements:

Contributed to legal compliance via management of $3M infrastructure split project.

Managed legacy telephony upgrade to Cisco VOIP for 26 locations, resulting in 15% opex cost savings.

Managed the IT infrastructure merger project during acquisition of ATI, resulting in uniform support.

Introduced and implemented operational processing, mentoring, training and PMI methodology, resulting in improved service quality and consistent project management.

Wipro, Racine, WI 2006 - 2009

Project Manager

Spearheaded work on large, complex deliverables for support of data center migrations and e-commerce site setup. Developed and executed configuration, architecture, and data center migration planning. Collaborated with executive leadership to identify and define IT objectives and initiatives. Delivered outstanding quality product by ensuring software applications and networks were transferred without interrupting daily enterprise operations.

Key Achievements:

Achieved 1.45% cost savings of $3.5M budget data center consolidation project via efficient resource allocation and proper procurement.

Defined, and developed global consolidated support model, resulting in 20% savings of support cost.

Managed multidisciplinary cost saving projects reducing $1.3 million capex cost.

Managed several network and voice over IP upgrades, reducing 8% operating costs.

HCL Comnet Ltd., Austin, TX 2003 - 2006

Service Delivery Manager

Managed network, telecom, and security support and served as first level point of contact for customer concerns. Coordinated transition for network support from customer employees to offshore team. Guided technical teams, articulating project goals and scope, translating business needs into technical terms, and preparing detailed work breakdown structures.

Cybertech Systems Inc., Santa Clara, CA

Network Escalation Engineer 2002 - 2003

Oversaw escalated issues and resolved customer satisfaction concerns. Implemented various VPN projects using Cisco routers, PIX firewalls or VPN 3000 concentrators. Conducted training for international support team on VPN product support. Performed LAB recreates, identifying and logging software or product bugs.

Network Engineer 1997-2002

Delivered outstanding technical support to Cisco Systems customers. Provided support with configuration of VPN on various Cisco router platforms, PIX firewalls, and VPN 3000 and 5000 concentrators. Promoted to escalation engineer due to rapid adoption of new technology and recognized for “Best Customer Service” in 2001.

Education and Certifications

B.Tech, Electronic Engineering, Mumbai University, India

Project Management Professional (PMP)

Cisco Certified Internetwork Expert (#6758)

ITIL Foundation Certification

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