Customer Service Microsoft Office

***** **** **. *** ***, Houston, TX.

Ph: 281-***-****

Email: ******.*.*****@*****.***

Professional Summary

An Accomplished, and Hardworking Young person with a solid history of Achievement in Maintenance. Strong Organizational and prioritization abilities. Areas of expertise include dedicated work, maintaining ship engines, quality of oil and fuel, and efficiency.

Goal-oriented customer service rep dedicated to high levels of customer satisfaction and meeting aggressive business goals. Quality work, and Organization skills with specialized knowledge in Data entry, and Microsoft office, word.

Skills

Critical thinking

Engineering and Technology

Active Listener

Equipment Maintenance

Monitoring

Time Management

Administration and Management

Reading Comprehension

Computers and Electronics

Active learning and readiness to learn

Customer and Personal Service

Experience

Customer Service Representative: Aug 2013-Present.

Rapid Delivery Service-Houston TX

Confer with customers by telephone, email to take or enter orders, cancel, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints.

Resolve customers’ service or billing complaints.

Inputting data, and paperwork efficiently.

Engineer Apr 2012-Aug 2013

United States Navy-San Diego, CA

Monitor engine, machinery, or equipment indicators when vessels are underway and report abnormalities.

Maintain heating, ventilation, refrigeration, water or sewage systems.

Perform or participate in Emergency drills, as required.

Maintain or repair engines, electric motors, pumps.

Education

College:

Lone Star College-Cypress, TX Aug 2014-May 2016

Certificate- Computer Networking. (CCNA)

High School Diploma Jun 2010

Cypress Springs High School- Cypress, TX

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