Customer Service Administrative Assistant
Resume:
Douglas Middleton
**** ******* **. ******, ** ***04
*******@*****.***
Objective To obtain a position that utilizes my strong leadership and coding skills to enhance the clarity, quality and compensation of the payment adjudication process within a provider’s organization.
Education Medical Transcription Certification: At-Home Professions, GPA 3.6, 2010
Computer Programming Certification: King’s College, GPA 4.0, 1999
Certifications National Healthcare Association CBCS
Scores available upon request
Work Experience Manpower, Inc Summer 2012 - Present
Administrative Assistant
Maintained a high degree of situational awareness and technical proficieny
Coordinated travel to multiple countries
Extensive knowledge in processing international VISAS
Process travel expense reports on a weekly basis and perform statement reconciliations
Works effectively in a complex and demanding environment while maintaining a professional attitude and demeanor
Works effectively in a matrixed organization while collaborating globally across countries
Triwire Engineering Solutions, Inc Fall 2011 – Summer 2012
Cable Technician
Provided excellent customer service by assisting in setting up Time Warner Cable high speed modems and routers
Mastered configuration and installation of different cabling media
Flextronics Global, Inc Spring 2007 – Fall 2011
Security Officer
Provided security and customer service to various clients that enter the facility
Maintained good employee relations with the employees and managers
Retrieved PC hardware from an employee preventing theft and breach of security
Other Experience Life/Health Insurance License – AFLAC Spring 2004
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