Human Resources Manager

Kristen Anne Mattes

*******.******@*****.*** 847-***-****

HUMAN RESOURCES PROFESSIONAL/ADMINISTRATOR

A true generalist yet experienced professional, with strong business acumen. Handles multiple requests with competing time frames from Senior Level Managers effectively, fiscally, and efficiently; as well as peers, co-workers with a professional, yet empathetic demeanor. Role model change agent with the adept ability to work with vague, ambiguous information, little to no direction and often exceed expectations of projected outcome. A strategic thinker, with a global mindset and consistently encouraging dialog to move organization forward.

KEY COMPETENCIES

Business Acumen: Process Improvement, stream-line processes, collective impact of proposed ideas

Business Maturity: Commitment to business before personal, calm, professional rhetoric

Change Management: Positive attitude, recommends, buy-in and executes change

Decisiveness: Work with little to no directive (just ideal outcome), quick sound judgment

Managerial Courage: Comfortable and skilled at balancing requests from multiple stakeholders

Results Orientation/Proactive: Rapidly responds to requests and consistently go above and beyond to assist

PROFESSIONAL EXPERIENCE

HUMAN RESOURCES BUSINESS PARTNER DECEMBER, 2015-PRESENT

OPTIMAS SOLUTIONS, LLC

FASTNERS, OE SOLUTIONS-MANUFACTURING

Employee Relations: Corporate Office and North America. First line of contact as it relates to Performance Management, Investigations (substance abuse, poor workplace behavior), RIF’s, and Exit Interview(s) Strategies.

Change Management: (Optimas became Optimas in June, 2015) as it relates to Policy and Procedures, Manager and Leadership Training, Employee Retention, Company Culture and re-organization for North America Sales Team/Business Unit.

HRIS Systems: ADP: Workforce Now (Administrator) uploading Employee Documents, Employee Notes, and Investigation Documents.

Organizational Development: Performance Management (certified in “PI” (Predictive Index) as PI Analyst, Corporate Coaching all levels (new, current and senior Manager), developing high-potentials and succession planning.

Benefits Administration: Open Enrollment facilitator, Assisted in process of all LOA’s in respective territory.

On Boarding: Created a process that allows new hires to become adjusted to the social and performance aspects of their new job quickly and smoothly and reduce turnover rate.

HUMAN RESOURCES/OFFICE MANAGER AUGUST, 2011-DECEMBER, 2015

HAEMONETICS CORPORATION

MEDICAL DEVICE-MANUFACTURING

Employee Relations: Local and first line of contact as it relates to on-boarding of new employees, processing of new hire and post-hire paperwork, exit interviews, special event planning as it relates to office outings and office camaraderie

Project Management: Project Apple(Next Generation Device): Lead Requisitioner for purchase orders and reconciliation of invoices and processing of vendors in system, 99% on-time pay rate, tracking of Human capital and expenses. Project Genesis: 10 different work-streams; construct new office location while deconstructing yet maintain current location, Pall Corporation acquisition integration: HR Generalist Lead; on-boarding 1500 employees globally

Organizational Development: Employee Engagement Survey and Focus groups (facilitated, tabulated, and recommended change for betterment of organization)

HRIS systems: Oracle EBS, as it relates to Data integrity and accuracy, Report generation for federal, local and benefit reporting

Benefits Administration: Administered and Facilitated Benefit Program (SME), Processed open enrollment, LOA/FMLA

Facility Management: Decreased Communication costs $15,000 (annual savings) in less than 3 months, Decreased overhead costs 45% through effective vendor management as well as Hazzard Materials/Waste pick-up by 65% through RFP process.

Generalist to HRBP, supporting 2 local con-current offices, (85 Employees, daily) 5 divisions and 2 Mergers and Acquisitions

Global Facilitator for 360 Feedback sessions: Highly sought after to Organize, Facilitate and Report Generating for entire Global Organization

HUMAN RESOURCES/BUSINESS CONSULTANT (CURRENTLY, VOLUNTEER) 2010-PRESENT

SELF EMPLOYED-LIFE LEADERSHIP

Employee Relations Consultant for Department of Labor -Illinois Worknet Center; providing career coaching, effective communication, workplace development, skills and resources for career success (May 2011-August, 2011 (paid).

Independent Consultant: Rodan and Field, Uber and Lyft

Business Consultant for Winestyles in Park Ridge, Illinois. Franchise store assisting in business development and customer relations for growth of business. (July 2010-May 2011)

Organizational Development, Program Development for Start-Up Non-Profit; Stepping Stones (on-going project)

Conducted Employee retreat/workshop for Blum Legal clinic of Northwestern University Law School

Facilitator and Presenter at Harper College “Career Stimulus” in Palatine, Illinois and Job Search Circle in Lake Forest, Illinois (May 2010-August 2011)

Center for Strategic Solutions: Facilitator, Career Coach, RIF/Lay-off Expert, Master of Ceremony(ies)

HUMAN RESOURCES – SUPERVISOR 2009 – 2010

NORTHBROOK PARK DISTRICT Northbrook, IL

Supervised 23 regular and 150 seasonal employees; monitored progress. Developed early childhood programs

Recruited, selected, trained, and evaluated 500 staff and volunteer positions with a turnover rate of 30%

Reengineered available programs resulting in an 89% increase in participation

Developed/managed $1 million departmental budget

Decreased department expenses by 35% through labor cost analysis and operation cost reductions

Recommended program fees and services to reconcile to department budget

TRAINER 2005 –2008

GLENVIEW PARK DISTRICT Glenview, IL

Trained personnel in SOPs and software upgrades. Developed SOPs for temporary memberships and revenue procedures. Authored and analyzed 10 operational Request for Proposals

Achieved continuous “above average” customer service survey results

Utilized Vermont Systems RecTrac software; identified as “go-to-person” for all system generated reports, rosters, rental, POS, program utilities and activity registration

Kept internal team motivated, focused and effective. Developed trust and respect; disarmed even the most difficult issues with pragmatic, amiable resolve. Subject matter expert for all programs and park operations

EDUCATION AND TRAINING

MHRM, MASTER HUMAN RESOURCE MANAGEMENT 2008

KELLER GRADUATE SCHOOL OF MANAGEMENT, DEVRY UNIVERSITY Downers Grove, IL

BS, BACHELOR OF SCIENCE

ELMHURST COLLEGE Elmhurst, IL

Business and Recreation Management

Professional Development

Society for Human Resource Management: April, 2015.

PI Analyst (Predictive Index), is a widely adopted skill and behavior assessment test used to aid in the understanding of how employees, or candidates, will likely deal with employment situations and managerial styles,(April, 2016)

PHR/GPHR: Professional of Human Resources DePaul University, in process (Currently on Hiatus)

CPC: Certified Life Coach- iPEC Institute for Excellence in Coaching (September, 2010)

ELI-MP: Energy Leadership Index-Master Practitioner (ELI-MP), one of 2700 worldwide (August, 2010)

Community Service/Volunteer

Campaign Manager: Citizens for Midkiff, Buffalo Grove Village trustee seat, election Spring 2010

Board Member, Secretary; Stepping Stones for Girls, Inc. Empowering girls to reach their full potential, to find and develop their authentic voice and discover their talent and passions

Softball Coach/League Official: Park Ridge Youth Baseball and Softball. Coached undefeated girls softball team Fall 2010, Timber Rattlers

IDES/IL Worknet Offices: Business and Career Services: Presenter, Speaker, SME as it relates to HR matters, Job Coaching and employment navigation.

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