Sales Customer Service

Glenn Hansen

#** - **** ****** *********

Winnipeg, MB R3R 0G8

Phone: 204-***-****

E-mail: ***************@*****.***

SKILLS

Multimedia creative development, writing and production

Demonstrated retail sales acumen

Exceptional customer service provider

Excellent team player

Strategic Marketing

Problem solving

WORK HISTORY

• The UPS Store 90 Graphic Designer Digital Printing (additional duties) Winnipeg, MB November 2013 to February 2016

• Levy’s Leathers (guitar strap/gig bag manufacturer) Inside Sales Representative Winnipeg, MB September 2013 to October 2013

• Whyte Ridge Music Centre Lesson Sales and Coordination Instrument Sales Marketing Materials Key Holder Winnipeg, MB April 2013 to September 2013

• Guitarworks Crowfoot location Instrument Sales Key Holder Calgary, AB 2011 to 2013

• Multimedia Creative Services Provider Freelance Calgary, AB 2009 to 2011

• Strategic Branding Coordinator Municipal District of Rocky View Calgary, AB 2008 to 2009

- Contract position

- Develop guidelines for various logo applications

- Perform research as it relates to strategic branding

- Design and electronically publish monthly intranet employee newsletter

- Write and produce radio commercials

• Multimedia Creative Specialist GH Multimedia Creative Services Calgary, AB 2001 to 2008

- Responsible for all facets of the operation of a business

- Develop and implement marketing strategies and multimedia creative for business clients

- Work within set budgets

- Hire and pay contractors and suppliers

- Organize production schedules

• Creative Services Manager Television Marketing Group Winnipeg, MB 1996 to 2001

- Manage all aspects and overall direction of a media creative services department

- Work in conjunction with Sales team and other departments to provide marketing and creative strategies and their implementation for business clients

- Hire and supervise full-time creative specialists

- Develop budgets and rate cards

- Ensure compliance with all government regulations

• Writer/Producer/Director Television Marketing Group Winnipeg, MB 1995 to 1996

• Multimedia Creative Services Provider Freelance Winnipeg, MB 1991 to 1995 CAREER ACTIVITIES

Curriculum evaluator for the Red River College Faculty of Creative Communications

Three-time judge for the New York Festival International Radio Awards

Judge for the Canadian Agri-Marketing Association National Advertising Awards

Membership and Public Relations Director for the Winnipeg Central Business Association

Two-time judge for the Red River College Faculty of Creative Communications annual multimedia competition for graduating students

EDUCATION

February - March 2010 University of Calgary English Grammar & Style Course Completed

May - July 2008 Mount Royal College Full-time Web Design Certificate Grade: A+ (95%-100%)

January - April 2008 Mount Royal College Full-time Desktop Publishing (Graphic Design) Certificate Grade: A-

(85%-89%)

University of Winnipeg Accredited Course: Management/Administrative Theory

2 years University of Manitoba Major: sociology Minor: psychology

Grade 12 Elmwood High School Winnipeg, MB

Numerous courses, workshops and seminars in business/management, advertising, marketing, production, computer and music

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