Microsoft Office Technician

e-mail: **********@*****.***

SUMMARY OF QUALIFICAITONS

Highly organized and motivated individual with several years of training in communications

Strong problem solving skills with the ability to develop and implement effective action

Reliable and independent worker as well as an interdisciplinary team member.

Proficient in a variety of navigation and communication software programs, including but

not limited to: INVEX software DELORME, LTE, HSPA+, WI MAX, CDMA, GSM, UTMS.

Proficient in Microsoft Office Products as well as in Adobe Acrobat.

Familiar with electrical and mechanical radio frequency (RF) engineering.

EMPLOYMENT HISTORY

2006 – Present Mobile Test Technician, Nielsen, Co.

Engaging in a variety of tasks associated with the collection and analysis of

consumer data for the mobile and telecommunications industries. Major

responsibilities include:

Maintaining processor and mobile testing equipment while driving

company vehicle to measure network quality data.

Conducting technical troubleshooting on Accuver software and

hardware collection equipment (as well as on other navigation

software).

Remote monitoring of data for cellular sites in order to improve network

capability.

Developing leadership skills by frequently acting as Team Leader, where

responsibilities include: setting schedules, managing time sheets, and

overseeing expense reports of up to 10 team members.

Continuously striving for excellence in performance, as evidenced

through receipt of several company accolades, such as: “Mobile Test

Technician” of the year in 2007, and “Best Team” along with colleagues

from 2007 – 2010.

Attaining greater understanding of management and organizational

practices through voluntary educational training. Company certifications

obtained include: client confidentiality, leadership and management, and

strategic communication.

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