NEETHA N S

SHREWSBURY, MA

901-***-**** / 901-***-****

acwpv4@r.postjobfree.com

Holding EAD

OBJECTIVE: To join a Software Quality Assurance & Software Testing Team with challenging work environment in a reputable IT Company.

SUMMARY:

9+ years of experience in the field of Software Testing.

Worked as Senior QA Engineer @ BANK OF THE WEST San Ramon CA from Dec 2014 to July2016.

Worked as Senior Software QA Engineer at Accenture Private Limited [2010 to 2013]

Worked as Software QA Engineer @ Thomson Reuters in Retail Wealth Management Product [2007 to 2010].

Worked as Software Engineer @ WIPRO Technologies in Embedded Systems- Printers/Fax Drivers Testing [2005 to 2007].

Extensive knowledge in analyzing the Software Requirement specifications, developing Test Plans, Test Scripts, Test Cases and executing them

Experience in Front–End Testing, Backend Database Testing, Point of Sales(POS) testing,API Testing and Performance Testing.

Experience in Testing different Operating Systems – MS, Chrome, Mac, Linux

Well versed in the theory and practice of Software Engineering including Quality Processes for the Testing, Configuration Management and Change Management.

Worked closely with development, business and project management teams in agile environment to ensure testing is comprehensive.

Experience on Testing Retail Banking & Insurance, Financial & Embedded System Projects.

Used HP QC/ALM and IBM Rational Quality Manager as Test management and IBM Rational Functional Tester (RFT) for automated test execution.

Experience in performing Performance and load testing to determine platform and Application capabilities of End-to-End system.

Interacted with Vendors, Customers and Internal Data Entry Clerks and given training to Users

Knowledge on Selenium Tools.

Experience in Testing Web Based Applications, Firmware Testing on Hardware piece by setting up and deploying code.

Developed SQL Queries for Testing.

Knowledge on Cloud Computing,WIFI,Bluetooth and Networking.

Resourceful team player, liaised with different teams and capable of delivering tasks with stringent timelines.

Ability to collaborate with peers in both business and technical areas, to deliver optimal business process solutions.

Excellent communication & negotiation skills.

EDUCATION

B.E. Computer Science & Engineering Visweswaraiah Technology University, India

TECHNOLOGY

TOOLS

Databases

MS SQL Server, TOAD, SQL Server Management Studio

Development/Productivity Tools

8051 Emulator, Unix Shell Scripts, vi editor, HTTP Analyzer,Cloud

E-Com Frameworks/Web Technologies

CGI/Perl Basics, Java Applets

Web/Application Servers

Apache2.2, Tomcat5, WebSphere, Web services testing using SOAP UI.

Network/Telecom/RT/Systems Software

Emulators, MIPS Assembler, Socket Programming, TCP/IP, Unix Internals, X86 Assembler,TCP/IP protocols

Programming Languages

Java, C/C++, VB.Net, HTML,CSS

Software Engineering Methodologies/Tools/Technologies

Clear Case, Internet Protocols, Rational Robot, Rational Rose, Quality Center, Test Track, Silk Radar

Configuration Management tool

VSS, Team Foundation, CVS

Technical Information Services Skills

Network Security, Remote Management, Windows Professional Server 2000

Testing Tools

HP Quality Center /ALM, IBM Rational Quality Manager, Team Foundation Server

Automation Tools

Selenium IDE, Rational Robot

Operating System

MS Office 2003/2007/2010/NT, Chrome OS,Mac,Linux

BANK OF THE WEST, SAN RAMON CA USA 94583 Dec 2014 – July 2016

Project Title – Customer Due Diligence (NFG Group)

Bank of the West – National Finance Group incorporated this and the Bank will calculate the Risk Score of the Customer depending up on the Country of Citizenship, Id Information and Employment Information

Senior Software QA Engineer

Environment: Windows-7, HP- ALM 11.00

Responsibilities

Involved in full End- End Test life cycle.

Involved in design of Product Requirements.

Written Test scripts based on BRD and as the Requirements were changing in every 6 Iterations and worked regressively in updating Test scripts and done parallel Testing.

Perform Risk Analysis on various components of the system.

Ensured Requirements Traceability Matrix and logging and tracking the defects.

Preparation of complex test environments and Test Data by interacting with other Business groups.

Identified the Regression scenarios and written the Regression suite.

Used HP ALM Quality Center 11.00 for testing and Reporting Defects

Interacted with Database and Development teams and have validated the data in Backend and have done Cross BU Functionality Testing.

Have involved in testing various Loan products Reconcile for Credit cards and have done validation for Loan Origination System (LOS)

Developed the training material for Data Entry Users in the Bank.

Trouble shoot the errors found in Test Environment.

ACCENTURE Pvt. Ltd. May 2010 - Nov 2013

Project Title: Nordea Private Netbank Finland/Sweden/Denmark Sept 2011-Nov 2013

Nordea Private Net Banking is a leading Bank in Nordic countries which involves Private Net Banking in Finish, Swedish, Norway & Danish languages. Private Net Banking was accessible in mobile also.

Senior Software QA Engineer

Environment: Windows-XP, Java, Selenium IDE, HTML, Windows 7 .Windows XP, Firefox Chrome Safari

Responsibilities

Regression Testing for Private Netbank PNFI/PNSE/PNDK/PNNO

Test Scenario identification, test case design, test data identification, maintenance of test data, analyze track and communicate production issues, defect logging and tracking using HP QC

Execute test scripts using Selenium IDE.

Collaborate with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications.

Suggest process improvement for updating existing test cases in QC based on the current behavior of the application.

Perform Regression testing on Feature AITE, AITE and SITE env’s of PN for different areas such as Payments, Accounts, Cards in Everyday Finances, Savings & Investments, Insurance, Loans Bank, etc.

Individually handle projects in Feature AITE env.

Asset creation – AGILE methodologies, Pros & Cons of Automation Tools

Identify the complex test scenarios & identified the Test cases for automation

Reporting the Testing Status to Accenture management group.

Followed agile methodologies.

Identify the Test case scenarios to be automated and coordinating with Automation Team

Project Title: BANK OF AMERICA May 2010-August 2011

Senior Software QA Engineer

BoA is a leading Bank in USA with Payments, Accounts, Cards BillPay, Transfers, Credit Cards, Insurance, Loans in both Net Banking & Mobile banking.

Environment: Windows-XP, Windows XP, Mainframe, QTP

Responsibilities:

Requirement Analysis of the application.

Preparation of Test Plan- based on entry exit criteria's, timelines, scope, constraints/assumptions etc.

Test Execution – Functionality Testing, Business – End to End testing and Admin testing.

Peer review for test case design and test execution.

Analyzing data requirements / preparation of self-serviceable data/Requesting via BOSS/COIN.

Identify areas of regression testing, suite for the release, preparing Test Summary Report

Executed test scripts using QTP in HP Quality Center.

Creating Daily status report / attend SIT meetings to provide the on-going status of projects to stakeholders

Validation of front end with back end data by creating SQL queries to ensure consistency in TOAD.

Defect Management in Quality Center

Data conditioning using mainframe tools

Documenting and updating process and business flow documents from a QA perspective, preparing Test Summary Reports and Handover-Takeover documents and providing knowledge transfer to new joiners into the team.

Analyzing Rejected Defects/UAT defects/Post Production Defects Reports

THOMSON REUTERS June 2007 - May 2010

Project Title: Retail Wealth Management June 2007 - May 2010

Software QA Engineer

Wealth management is an investment advisory discipline that incorporates financial planning, investment portfolio management and a number of aggregated financial services. High net worth individuals, small business owners and families who desire the assistance of a credentialed financial advisory specialist call upon wealth managers to coordinate retail banking, Fixed Income Funds, Closed End Funds, Variable Annuities, estate planning, legal resources, tax professionals and investment management.

Environment: Windows 2000/XP, Web (Java, Asp.NET, JS), HTML, Oracle 8.0

Responsibilities:

Understand User Requirements and have come up with Test Plan and Test Cases.

Execute the Test cases for various modules.

Reporting defects and co-coordinating with development team for prioritizing bug fixes.

Verify the application functionalities in Production environment after every deployment.

Regular interaction with Business Analysts and Developers for continuous feedback and support and tracked changes to user stories.

Validate of Front end with Back end data by creating SQL queries to ensure consistency in TOAD.

Interact closely with operations teams to understand the impact and business need for the user stories being implemented.

Support production testing, providing appropriate metrics to management.

Participate in the weekly status & planning meetings with US team.

Lead the team on Daily Defects status and Progress meetings.

Work closely with US team for the QA deliverables.

WIPRO Technologies July 2005 - June 2007

Project Title: MFP-CP FIRMWARE / HP-8060(Condor) Aug 2005-June 2007

Client: Hewlett Packard [HP]

Test Leader

Condor was the first Color MFP built by HP using .NET framework as front end. It was developed to meet the following features: Feature1: PC Fax Send is a feature that allows users to send faxes from the PC using the Print to Fax option. This allows the user to send the documents directly from their application on the desktop and user need not go to the device to fax his documents. Feature2: Delay Fax Send is the ability to send a fax at a later time when the phone rates are cheaper. Once the user has entered a phone number for the fax he is trying to send, he can then enter a time at which the fax must actually be sent. Feature3: Memory Lock allows the user to select a time frame where faxes would not be printed, but would be stored to disk until either a PIN is entered, or a certain time is hit.

Environment: HP-UX, Linux, MS DOS, UNIX, Windows 2000, Windows 2003 Server, Windows 3.1/95/98, Windows NT, Windows-XP.

Responsibilities:

Gone through the User Requirements document and have come up with Test Plan and had written Test Cases for all the 3 features.

Come up with the Test execution environment using Emulators and Simulators and have executed the Test Cases on HP’s internal tools such as HP-DSS and HP-EWS and HP-File manager and logged the defects in HP's Internal tool DIMS [Defect Information Management System].

Windows Hardware Quality Labs [WHQL] testing for the Firmware and Driver.

Report defects and coordinate with Development Delivery Manager for prioritizing bug fixes.

Support production testing, providing appropriate metrics for product management.

Participate in the weekly status & planning meetings with Onsite Project managers and Client.

Lead the team on Daily Defects status and Progress meetings.

Project Title: Code Composer Studio (CCS) July 2005-August 2005

Client: Texas Instruments (TI)

CCS is a proprietary IDE of TI which is used to program and debug the DSP based Applications.

Software Test Engineer

Environment: Rational Robot, Windows 2000, Windows 2003 Server, Windows 3.1 /95/98, Windows NT, WinXP.

Responsibilities:

Gone through the User Requirements document and have come up with Test Plan and had written Test Cases.

Write Test Cases and automated several components of CCS using Rational Robot.

CCS is used to Program and Debug DSP based Applications. Worked on C5000, C6000, ARM, etc. microprocessors.

Automate Test Execution using Rational Robot.

Participate in the weekly status and planning meetings with Onsite Project managers and client.

Provide the effort estimates for the different tasks.

Contact this candidate