Customer Service Sales
Resume:
San Jose, CA ***** ************@*****.***
OBJECTIVE: A dedicated and result oriented individual in search of a position where I can utilize my creativity, management knowledge, and logistics procurement experience to drive organizational goals with effective planning and execution.
EDUCATION: University of Nevada, Reno - Masters of Business Administration
August 2013 to May 2015
University of Nevada, Reno - B.S. in Management,
August 2011 to December 2012
Truckee Meadows Community College - A.A. in Business Management June 2010 to June 2011
San Jose State University - Pursued a B.S. in Mechanical Engineering and
Transferred to TMCC in June 2010.
August 2007 to April 2010
EXPERIENCE: AVA Logistics LLC. (April 2014 to June 2016)
Junior Account Manager
Responsible for all sales activities, from lead generation through close.
Developed and implemented agreed upon plans which met both personal and company goals of expanding my book of business.
Logistics coordinator of freight moves on various modes from point A to point B and beyond. I worked across transportation methods including Intermodal, Full Truckload, LTL and Specialized.
Utilized growing market knowledge to inform my clients of current and future capacity across the nation, while quoting and negotiating short term and long term freight transportation opportunities.
Worked closely with the development of a startup in a fast paced environment.
Sears Department Stores (March 2013 to April 2014)
Appliance Sales Consultant
Was responsible for the complete sales process from introduction to close.
Provided excellent customer service and worked with customers to find the product they needed.
Korean Fusion BBQ (June 2012 to August 2012)
Kitchen Aid
Handled multiple tasks in a very fast paced environment.
Macy’s Department Stores (October 2008 – February 2009)
Sales Clerk
Provided a pleasant shopping experience during the busy holiday season.
SKILLS: -Proficient in Microsoft Word, Excel and PowerPoint
-Five years’ experience in building and modifying cars for higher performance
Upgraded systems and tuned settings to stay competitive in different environments.
Detail oriented modifications and improvements.
COURSEWORK: Business Strategy: Competed on an online business simulation where my teammates and I were able to finish the simulation with the top scores in the class. Also, was required to develop a strategic audit of a real company and provide solutions for improvement in overall company health.
Business Communications: Wrote five various memos. Wrote routine claim and adjustment letters. Gave a presentation in which I was a CEO of a company suffering from a loss and I had to persuade investors to continue to invest in the company.
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