Siu K. Lai

acwpqx@r.postjobfree.com

718-***-****

OBJECTIVE: To obtain a position where I can effectively contribute my skills as well as expand my knowledge and abilities in the field.

EXPERIENCES:

Cabba Printing Incorporated

d/b/a Copyright Reprographics, New York, NY September 1991 to March 2016

Supervisor/Bookkeeper

Responsibilities:

QUICKBOOKS EXPERTISE

*Processed customers information, invoicing and payments

*Scanned papers matched with invoices and issued checks to vendors

*Processed petty cash

*Performed monthly bank reconciliation

*Added new items to chart of accounts

*Downloaded financial reports from Quickbooks

*Backup Quickbooks files

STAFF SUPERVISION

*Allocated tasks, staff responsibilities

*Scheduled employees and maintained timesheets

*Trained new employees

*Set, demonstrate and maintain standards of production

CUSTOMER SERVICE EXPERTISE

*Greeted Customers with warm welcome

*Took order from customers

*Set Price & Invoice projects and reoccurring jobs

*Using office equipment (computer, photocopy, fax, email, book binding, etc)

*Tracked orders through production cycle

*Accepted payments such as cash, credit card and checks

*Took phone calls

*Processed UPS shipments

ARTWORK PRODUCTION AND WORD PROCESSING

*Using Microsoft Office - Word, Excel, Powerpoint for any correspondences, mail merge letters and labels, presentations and calculation, etc.

*Utilized Adobe InDesign, PhotoShop and Acrobat Pro to design Office Stationery such as Business cards, Company Letterhead, Mail Merges, Postcards, etc.

*Digital output (PDF, Word, Powerpoint, JPG files) to digital color/B&W copiers (Xerox C75, DC260, DC12, Cannon Image Runner and associated machines).

*Scanned legal documents into the pdf files and bates stamp it. Saved it in CD or USB

Pooled Office Services, New York, NY 1989-1991

Office Assistant

Responsibilities:

*Took customer orders at counter, email, telephone, write up job specifications, track orders, Invoicing and handle cash

*Mail merges letters and labels for advertise

*Typesetting for books, flyers, postcard, etc

*Data entry (WordPerfect, Ventura Publishing, FoxPro in PC)

*Heavy black & white copying (Xerox 5100)

*Book binding

SPECIAL SKILL: Bilingual – English and Chinese (Cantonese)

EDUCATION:

Midtown School of Business, New York, NY 1986 to 1989

Graduated with Diploma in Junior Accountant

Midwood High School, Brooklyn, NY 1980 to 1984

Graduated with Regent Diploma

Contact this candidate