Project Manager Management

Naga

Project Manager

Email: *************@*****.***

PROFESSIONAL SUMMARY

PMP, ITIL V3 Foundation Certified&Six Sigma Green Belt Certified Professional, offering 11+ years’ rich experience in Project Management, Service Delivery, Solution Architecture, Application Support & Maintenance in Banking and Financial Services domains (Private Label Credit Cards, Portfolio & Wealth Management).

RESULT-ORIENTED IT PROFESSIONAL, SEEKING SENIOR LEVEL ASSIGNMENTS IN:

APPLICATION DEVELOPMENT - PROJECT MANAGEMENT - SOLUTION ARCHITECTURE

Skilled in IT solutioning as per needs of clients’ business & industry and formulating technology based strategic response to position clients’ overall business for success.

Solid track record in Project Management, using Agile / Iterative Waterfall Model, including planning, designing, defining project delivery framework, project planning, financial management, time management, schedule development, resource management, project progress monitoring and delivery.

Proficient in Mainframe application development & support for critical applications based on different technologies from both onshore and offshore including requirement analysis, architectural design, technical design, preparing/reviewing estimation, holding technical discussion, defect fixing & tracking, maintenance and application enhancement.

Experience in Business Continuity & Disaster Recovery Planning and ITIL service delivery from onshore & offshore

Strong exposure in developing applications for clients across multiple geographies including India, UK and US; holding 2 years of onsite experience in UK and 3 years in US

An enterprising leader with strong analytical, communication, interpersonal and relationship management skills; exceptionally well organized with a track record that demonstrates self-motivation & creativity

Submitted a White Paper on ‘Efficient Monitoring and Control of Complex IT Development Projects’ in Project Management Institute (PMI) National Conference, Hyderabad in 2014.

TECHNICAL SKILLS

Programming Languages

JCL, COBOL, EZTRIEVE, REXX

Databases

DB2, VSAM, IMS-DB/DC, ADABAS

Operating Systems

OS/390, Z/OS, MS-Windows, AS/400

Online

CICS

Tools/Utilities

Xpeditor, File-Aid, Changeman, ENDEVOR, SAR, File-Manager, CA7, OPC,Control-M, Beta-91, 92 & 93, Tivoli, Elips, Connect-Direct, WebSphere MQ, SPUFI, TSO/ISPF, Quality Center, File-Manager-DB2

Other Skills

Maximo, Crystal Reports, SharePoint, Agile/Scrum methodologies

CORE STRENGTHS

Mainframe Application Development & Maintenance

Project Management

Solution Architecture

Capacity Planning

Work-Orders & Contract Management

Billing & Commercial Compliance

Stakeholder Management

Resource Management

Account Management

Risk Management

CORE COMPETENCIES

Program / Project Management

Spearheading execution of major Signature programs from the stage of managing budgets to keeping close track of project delivery related schedules and updating stakeholders; facilitating delivery of the overall program and its activities in accordance with the mission and the goals of the organization

Developing program evaluation framework to assess the strengths of the program and to identify areas for improvement; improving overall PM practices by instituting process improvement initiatives

Driving end to end Project Life Cycle, including Project Estimation, Requirements Gathering, Gap Analysis, Testing, Training, Cut-over & Migration, Go-live Assistance and Post Implementation Support

Forecasting & Capacity Planning

Developing and effectuating contingency/business continuity plans to ensure uninterrupted and smooth business operations, and attainment of budgeted objectives; implementing policies & procedures and developing documentation for the process

Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level

Keeping TAT commitments, handling escalations and monitoring Quality Standards of team through constant monitoring and providing feedback.

PROFESSIONAL EXPERIENCE

Client: Northern Trust, Chicago, IL, US Aug'14–Till Date

Role: Project Manager

Responsibilities:

Analysis and understanding the requirements and functional specifications.

Preparation of Technical Specifications based on the functional specifications provided.

Conducting Joint Application Development (JAD) sessions to review the business document with a team of business end-users, application developers and technical analysts.

Detailed Impact analysis of the requirements on existing applications and interfaces.

Knowledge transfer to offshore team on business functionality and requirements.

Development of new batch components using COBOL, DB2, JCL, VSAM.

Peer, Code reviews and walkthroughs of developed code to make sure coding standards are followed.

Preparation of test plans, for independent unit testing, system testing and User Acceptance testing.

Status reporting and Project Management Reviews.

Highlights:

Successfully implemented Target2 Securities changes in the client application along with multiple system performance initiatives using Agile/Scrum methodologies.

Managing multiple projects from discovery to implementation involving resource planning and estimations.

Worked on analysis and design for conversion of PowerBuilder applications to .NET architecture.

Accountable for overall Operations & Delivery Management for Offshore driven projects for NT account with a team size of 40 associates.

Induction and training for new associates to adapt to the domain and technical knowledge.

Technologies: Z/OS, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, SCLM, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, ServiceNow, Beeline.

Client: Bank of America, Hyderabad, India Jul'13–Aug’14

Role: Technical Lead/Project Manager

Responsibilities:

Analysis and understanding the requirements and functional specifications.

Preparation of Technical Specifications based on the functional specifications provided.

Participated in Project Management Reviews, Internal Audits.

Knowledge transfer to the team on domain, technical aspects of the project.

Status reporting and weekly meetings with customer.

Highlights:

Excellent track record of:

oDriving 100% on-time delivery of key projects in the areas of Risk Compliance for the Bank

oMaintaining zero defects in 20 projects implemented in 2 years

Coordinated closely with clients and team of 35 members across India & US; executed plan for movement of 200 associate across different ODCs aimed at co-locating all projects at a single location, thereby reducing the need for additional phone-lines

Functioned effectively as single point of contact for Admin, Network and Infrastructure Security teams for Capacity Planning related tasks at Hyderabad.

Technologies: Z/OS, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, Endevor, Changeman, Easytrieve, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, Clarity, SharePoint.

Client: Bank of America, Los Angeles, CA, US Sep'10–Jul’13

Role: Technical Lead/Project Manager

Responsibilities:

Provided 24x7 production support for a Mission Critical Application.

Root cause analysis and permanent fixes for recurring issues in production code.

Lead Performance improvement initiatives to reduce run-time of long running jobs in the batch.

Knowledge transfer to the team on domain, technical aspects of the project.

Participated in the Disaster Recovery planning for the application and Disaster Recovery tests.

Status reporting and weekly meetings with customer.

Highlights:

Liaised between business users & technical developers for understanding business requirements and converted them to high-level/low-level technical requirements.

Successfully lead the team in delivering a .NET based application for the Change Management, Configuration Management, and Daily Batch monitoring and reporting with back-end as Mainframe stored procedures.

Successfully automated the manual processes followed during Bank holidays by introducing a new holiday batch to be scheduled specifically during holidays.

Successfully provided 24x7 technical support to a group of 500 business users onshore for their immediate concerns related to production & test environments

Coordinated offshore-onsite work and achieved 85% offshore leverage.

Environment: Z/OS, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, Changeman, Easytrieve, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, Clarity, SharePoint.

Client: Bank of America, Hyderabad, India Mar'09–Sep’10

Role: Project Leader

Responsibilities:

Provided 24x7 production support for a Mission Critical Application.

Root cause analysis and permanent fixes for recurring issues in production code.

Lead Performance improvement initiatives to reduce run-time of long running jobs in the batch.

Development of new batch modules created for audit/compliance reporting.

Conducting Code/Peer reviews and walkthroughs.

Knowledge transfer to the team on domain, technical aspects of the project.

Status reporting and weekly meetings with customer.

Highlights:

Managed end to end Application Development and Production Support for mission critical application “PACE” (Profitability and Customer services Enhancement) – A Legacy Mainframe based Trust Accounting System.

Steered implementation of 8 different projects on Trade Processing, Corporate Actions and Client Reporting area of the Private Trust in just 12 months.

Implemented 5 different process and system performance improvements thus saving $1.5 Million annually.

Environment: Z/OS, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, Changeman, Easytrieve, REXX, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, Clarity, SharePoint.

Client: TCSL-GE Money/Banco Santander, Leeds, UK Jan'07–Mar’09

Role: Mainframe Developer

Responsibilities:

Provided 24x7 production support for a Mission Critical Application.

Root cause analysis and permanent fixes for recurring issues in production code.

Lead Performance improvement initiatives to reduce run-time of long running jobs in the batch.

Status reporting and weekly meetings with customer.

Highlights:

Managed Application Development and 24x7 Production Support services for the mission critical applications “VisionPlus and Cardpac” - Legacy Mainframe based Cards Processing Application

Reduced the:

oNo. of mainframe job failures from 25 to 0 in the daily batch by implementing system performance initiatives

oBatch run-time by 90 minutes; achieved by performing root-cause analysis of frequent job failures, long-running jobs/programs, VSAM performance optimization, correcting job scheduling dependencies.

Environment: Z/OS, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, Changeman, OPC, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, Clarity, SharePoint.

Client: GE Consumer Finance/GE Money, Mumbai, India Mar'05–Jan’07

Role: Developer

Responsibilities:

Provided 24x7 production support for a Mission Critical Application.

Root cause analysis and permanent fixes for recurring issues in production code.

Lead Performance improvement initiatives to reduce run-time of long running jobs in the batch.

Status reporting and weekly meetings with customer.

Highlights:

Handled Application Development and Maintenance Project for “Cardpac”: – A Legacy Mainframe based Private Label Credit Cards Processing System for GE Money UK

Successfully developed and coded 10,000+ lines of code in COBOL, JCL & CICS

Executed numerous enhancement/maintenance projects modifying existing code as per business requirements

Rendered technical support for the test cycles and production cycles for successful implementation of projects

Successfully acquired learning & exposure of:

oJava, J2EE projects as part of the Initial Learning Program

oGerman Language

oSDLC Concepts

oTechnical Skills viz. Mainframe, JCL, COBOL and DB2.

Environment: OS/390, Z/OS, AS400, IMS-DB/DC, COBOL, CICS, DB2, VSAM, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, SCLM, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, Clarity, SharePoint.

EDUCATION

Bachelor of Engineering (Electronics & Communication Engineering) Institute of Technology, Hyderabad in 2004.

CERTIFICATION

Certified Project Management Professional (PMP®) by Project Management Institute

Globecon Institute Certified in Foundations of Finance

Globecon Institute Certified in Private Banking and Wealth Management

IBM Certified Database Associate – DB2 9 Fundamentals

ITILv3 Foundation Certification

Certificate in Six Sigma Proficiency – Green Belt.

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