Management Manager

Objective

To work in a stimulating and challenging environment in testing that would facilitate the maximum utilization and application of my broad technical as well as managerial skills in the entire league software test activities.

Executive Summary

Information Technology professional with over 15 + yrs of proven experience establishing, leading,

staffing, managing, improving and growing QA and testing departments and infrastructure.

Managing the Testing as a Technical QA Lead/Manager with multiple vendors situated across the varios geographical locations.

Have good expertise in Mobile Platforms,Utility Energy and Banking Domains

Successfully developed & implemented QA, testing, release and maintenance strategies and

processes with client. Led the completion of QA and testing initiatives efficiently on time and within budget.

Good Experience with Selenium Web driver & WebServices Automation.

Strong people management skills, with a proven ability to hire and grow talented programmatic and user-level personnel.

Experience working with all Mobile Platforms (Android, IOS, Windows, Qualcomm BREW, BUIT, UIOne) and Mobile Domain (GSM/GPRS/CDMA/UMTS,OMA DM, FOTA, MMS, Email-ActiveSync, OMA DRM & Other Native Apps) and 4 Yrs. of experience in Mobile Enterprise Applications testing (Banking & Utility Domain Appln) for Android and IPhone devices

Involved in setting up and managing the Testing center of excellence team for the Mobile Testing.

Experience in Internet and wireless protocols, Mobile Core Platform, web application testing.

Industries/Domain

Mobile/Telecom Domain

Utility Energy Domain

Banking Domain

Technical Skills

Software Methodologies: Waterfall, V-Model & Agile

Scripting Languages : Shell, Awk

Mobile Platforms : Android, IOS, Windows

Mobile Domain : GSM, GPRS, UMTS, CDMA, EDGE,DRM, VVM, Email-ActiveSync, MMS, SMS OMA CP, OMA DM, FOTA, LAWMO, SCOMO

Mobile Tools : Robotium .Perfecto Mobile, Device Anywhere

Web Services Tool : IBM Rational Service Tester, SOAP UI

Test Management Tools: HP QualityCenter, Rational ALM, Clear Case/Quest, MS Project/Visio

Languages : C,Java

Databases: Oracle, DB2, MS Access, Mainframe CICS

Automation Tool : Selenium Webdriver with TestNG Framework

Experience Highlights:

As a Technical QA Manager for the below projects in Cognizant Technology Solutions for the Client, Wells Fargo Bank, SFO from Jan-2015 to till data

Mobile Banking Application Testing

Platform: Android, IOS, Windows Platform

Specific Tools Used: IBM RST, SOAP UI Pro, ClearQuest, Device Anywhere, Selenium Webdriver with TestNG Framework

Testing Methodology : Agile

Major Roles and Responsibilities:

Manage/Lead a team of around 20 including different vendor and Onsite/Offshore teams

Involved in all phases of testing starting from Test Planning Phase, Test Design Phase, Test Execution Phase and Closure Phase.

Hands on experience in automation of web application using Selenium web driver & Automation of Web Services Test cases using IBM RST Tool & SOAP UI

Managing day-to-day operations/supervising and coordinating all activities with team

Hiring and training the new members in the team.

Actively Involved in preparing proposal for any new projects

Performs all Project Management related activities.

Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI)

Manage project execution to ensure adherence to budget, schedule, and scope.

Closure of projects successfully within time and budget

Responsible for all UAT Test Coordination for the project. Involved in handling the UAT TRIGE meeting coordination.

Monitor the performance of project team members, providing and documenting performance feedback

As a Technical QA Manager for the below projects in Cognizant Technology Solutions for the Client, Southern California Edison (SCE), Irwindale from July-2011 to Dec 2014

SCE Mobile Application Testing for SCE(Southern California Edison)

Mobile Web Services Testing Using IBM RST Tool & SOAP UI

Summer Discount Plan

Web Chat

Click Schedule & Mobile ( Field Work Order Scheduling & Completion Software)

Platform: Android, IOS Platform

Specific Tools Used: IBM RST, SOAP UI, HPQC, Mainframe CICS, Advanced Query Tool, Perfecto Mobile,HPQC

Major Roles and Responsibilities:

Manage/Lead a team of around 12 including different vendor and Onsite/Offshore teams

Involved in all phases of testing starting from Test Planning Phase, Test Design Phase, Test Execution Phase and Closure Phase.

Hands on experience in automation of Web Services Test cases using IBM RST Tool.

Grow the existing account base by establishing client relationships

Managing day-to-day operations/supervising and coordinating all activities with team

Leverage Testing best practices from Best Practice checklist, existing scripts and Automation feasibility

Quality center related test management activities training and QC knowledge share for project team

Involved in Test Environment / Test Bed Setup with for front end Testing. Have Used Mainframe CICS environment & ORACLE DB as backend.

Involved in preparing proposal for any new projects

Weekly / Monthly / Quarterly QA Status / review meeting with Client and with Business involves presentation / metrics

Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.

Manage project execution to ensure adherence to budget, schedule, and scope.

Closure of projects successfully within time and budget

Responsible for all UAT Test Coordination for the project. Involved in handling the UAT TRIGE meeting coordination.

Monitor the performance of project team members, providing and documenting performance feedback

As a Senior leader-Testing for the below projects in Worklink, USA( (Deemag InfoTech Pvt Ltd, Bangalore, India) for the client, Samsung Telecommunication, New Jersey from Apr-2010 to June-2011

Visual Voice Mail (VVM),

Power Profiling,

Mobile Care Web Automation,

OMA DM,

Email-Active Sync,

Backup Assistant.

Platform: Android(Froyo & Gingerbread)

Specific Tools Used: SAHI,Robotium.

Major Roles and Responsibilities:

Participate in the full lifecycle for multiple projects: analysis, design, documentation, Test development and test execution

Responsible for final delivery(TA Acceptance) of Automation Scripts for mobile care & Power Profiling

Conducting daily meeting with customer for status update, issue clarification & other reports.

Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT- Dev & Test)

Involved in Test defect leak analysis and Test analysis and Design.

Involved in Automation Test Scripting and Execution.

Organizing for a presentation in front of top management for presenting the implemented projects by the team

Responsible for people management and leadership, Team building, sustaining recruiting, training and performance evaluation of reporting employees.

As a Senior Project Leader- testing for the below projects in Huawei Technologies India Pvt Ltd,Bangalore, India from Jan-2009 to Jan-2010

OMA Device Management & FOTA testing with SCTS,Funambol,Synchronica & Commercial Servers

SCOMA, LAWMO

Multimedia

Platform: Android, Qualcomm BREW, BUIT, UIOne & Android

Specific Tools Used: : QPST, QXDM, QCAT,PST_5.0_General, PUSH, Radiocomm, RTManager, NMIT, TestQuest

Major Roles and Responsibilities:

Involved in functional Testing, Protocol Testing of OMA DM & FOTA,Multimedia applications

Responsible for final delivery(TA Acceptance) of DM/FOTA & Multimedia to the customer(Vodafone-Europe, MetroPCS & Sprint-US, China Unicom-China)

Responsible for QCPT (Quality, Cost, Process, Time) for the project.

Responsible for handling the Development & Test Activities for the project.

Responsible for all Risk Management Plan & Resource Management for the handled projects.

Conducting daily meeting with customer for status update, issue clarification & other reports.

Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT- Dev & Test)

Responsible for achieving the goals in the projects.

Involved in Test defect leak analysis and Test analysis and Design.

Involved in Automation Test Scripting and Execution.

Organizing for a presentation in front of top management for presenting the implemented projects by the team

Responsible for people management and leadership, Team building, sustaining recruiting, training and performance evaluation of reporting employees.

As a QA Lead- testing for the below projects in Huawei Technologies India Pvt Ltd,Bangalore, India from Mar-2005 to Dec-2008

Personal Information Module

Edit Control/Input Control (ECIC), File Viewer/Word Viewer,

OMA DRM Testing,

Calendar & FM application, XML Parser, Theme Editor for handsets

Platform: Android, Qualcomm BREW, BUIT, UIOne & Android

Specific Tools Used: : QPST, QXDM, QCAT,PST_5.0_General, PUSH, Radiocomm, RTManager, NMIT, TestQuest

Major Roles and Responsibilities:

Involved in Pre TR3 activities and Test Execution.

Involved in development of test application for all APIs based projects (ECIC).

Involved in Test case design, Automation Test Scripting & Execution.

To coordinate for successful implementation of Projects / Improvements identified by the teams

Involved in functionality, Interaction, Stress, Performance, Acceptance testing of the handset components.

Responsible for daily tracking and guiding the team members technically.

Involved in Test defect leak analysis and Test analysis and Design.

Responsible for design & developing a automation framework for the modules.

Involved in supporting the above module after release to market(POST RELEASE SUPPORT)

Involved with the development team testing and sharing those experience with the test team.

Coordinating with the team manager for the project planning.

Responsible for Supporting the above module after release to market(POST RELEASE SUPPORT)

Responsible for daily tracking and guiding the team members technically.

As a Test Engineer for the below projects in Infineon Technologies India Pvt Ltd, Bangalore, India from Sep-2004 to Feb-2005

OMA Digital Rights Management Testing

Major Roles and Responsibilities:

Involved in Test environment setup, Test case design, Automation scripting and Execution.

Tracking of issues(Defects) and taking logs

Raising and Analyzing the CRs.

Optimization of Test Case documents.

Involved in test leak analysis and active member of CCB meeting.

As a Software Engineer- Consultant for the below projects with Motorola India Pvt Ltd from Deccanet & Quasar Innovations Pvt Ltd, Bangalore from Aug-2001 to Aug 2004

MMS application Testing

Major Roles and Responsibilities:

Involved in Test environment setup,Test case design, scripting and Execution

Tracking of issues(Defects) and taking logs

Raising and Analyzing the CRs.

Involved in testing of MMS in accordance to MRS documents

Optimization of Test Case documents.

Involved in test leak analysis and active member of CCB meeting.

OMC-R Maintenance of GSM Networks, Tamilnadu (Trichy, Chennai) & Bangalore

Major Roles and Responsibilities:

Involved in Day to Day Maintenance of BTS and BSC through OMCR Remote login.

Involved in Solving Technical problems Occurred in sites by giving Instructions to BSS Engineers.

Maintaining service affecting parameters like Call Volume, Handover success rate by running daily PM (Performance Management) Statistical report.

Involved in Maintenance of 260 BTS and 7 BSC’s of BSNL Tamilnadu telecom circle through OMCR.

Involved in writing shell scripts for Solaris Administration tasks.

Other Info:

Education& Certifications : Bachelor of Engineering (EEE),India

Language Known (Speak & Write): Tamil & English

Date of Birth: 08 May 1979

Visa Type : H1B approved till Jan 2019 (have approved I-140)

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