Medical Assistant Customer Service

Neshaundra D. Washington

**** **** ***** ****

Shreveport, Louisiana 71108

318-***-****

**************@*****.***

Objective:

To obtain a position in a hospital or medical office utilizing my skills in promoting excellent service in a health care facility

Education:

Remington College- Shreveport Campus, Shreveport, Louisiana

Medical Assisting Diploma June, 2009

GPA 3.3

Certifications:

BLS certified

HIPAA

OSHA

CPR

Administrative Skills:

MediSoft

Power Point

Microsoft Word

Excel

Clinical Skills:

Patient Assessment Skills/ Basic Lab Procedures

Drug Administration/Aseptic Techniques

Venipuncture Skills/Injection

EKG's/Spirometry

Experience:

Medical Assistant Externship Shreveport, Louisiana 5/2009-6/2009

Christus Medical Group Internal Medicine

To complete 150 hour externship gaining hands on training in front and back office

Procedure including: filing, faxing, answering phone, pulling charts, patient assistant, making copies, scheduling, and referral.

University Health, Shreveport, Louisiana 06/2012-08/2016

Clinical Assistant

Duties include: Assist Doctors with exams and in office procedures, essures, colposcopy,

Hystroscopes, EMB, Punch Biopsy, vitals, phone calls, labs

Empowered Women’s OB/GYN, Shreveport, Louisiana 11/2011-05/2012

Medical Assistant/Receptionist

Duties include: Assist Doctor with exams, scheduling appointments, answering multi phone line, pulling carts, labs, verifying insurance, faxing, vital signs

Christus Medical Group, Shreveport, Louisiana 08/2009-10/2011

Medical Assistant

Duties include: Scheduling appointments, filing, faxing, charting, billing, vital signs,

Scheduling surgeries, injections, answering multi phone lines, verifying Insurance, referrals, labs

Wal-Mart Supercenter, Bossier City, Louisiana 04/2006-08/2009

Sales Associate

Duties include: customer service, food preparation, cooking, and cleaning

Kentucky Fried Chicken, Shreveport, Louisiana 07/2002-08/2005

Cashier

Duties include: Working cash register, fixing orders, cooking, cleaning, and food prep

Willis Knighton, Shreveport, Louisiana 02/2006-03/2006

Environmental Tech

Duties include: Housekeeping cleaning and sterilizing rooms, pulling trash, sweeping,

Mopping

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