Medical Assistant Customer Service

Lattia M. Duncan-McClinton, MA

**** ******** ****** ***. ***

Charlotte, NC 28227

704-***-****

***************@*****.***

OBJECTIVE: To become a Medical Assistant for an opportunity to utilize my clinical and administrative skills in any ambulatory care setting.

SKILLS

Drug Calculations

Medical Terminology

Allscripts (EMR)

Venipuncture

Injections

Billing & Coding

Phlebotomy

Urinalysis

Appointment scheduling

Vital Signs

Throat culture

Verify insurance

EKG’s

Microsoft Office

Customer Service

CERTIFICATION

CPR Certified

EDUCATION

Brookstone College of Business – Charlotte, NC December 2014

Medical Assistant

Awards President List, Honor Roll, Perfect Attendance

WORK EXPERIENCE

Charlotte Lung and Health Center – Charlotte, NC March 2006 – July 2016

Medical Assistant

Appointment scheduling, answering multi-telephone lines, checking patients in/out, collecting co-payments, verifying insurance, updating/scanning electronic medical records Allscripts (EMR), faxing, vitals, medications, scheduling test, EKG, injections

OrthoCarolina - Charlotte, NC September 2004 – March 2006

Patient Service Specialist

Scheduled appointments, checked patients in/out, collected co-payments, verify insurance, filed medical records

Charlotte Internal Medicine – Charlotte, NC September 2002 – March 2004

Medical Secretary/Assistant

Filed medical records, referrals, entered data, faxed, scheduled appointments, verify insurance, collect co-payments

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