Information Technology Technical Support
Resume:
Anthony J Larry
Wallingford, CT 06492
203-***-**** home
203-***-**** cell
********@*******.***
Summary
Knowledgeable about computers, Internet, technology, electronics, computer networking.
Honest and hardworking individual.
CompTIA Network+ Certification
Experience
American Totalisator Systems (subsidiary of General Instrument Inc.) August 1978 to February 1992
Field Technician/Audio-Video Editor
New Haven, CT
Installed/tested/trained/maintained lottery and off-track-betting machines per contract
of the State of Connecticut Department of Special Revenue.
Operated audio/video tape machines for recording, editing and playback of live horse-
racing show in broadcast quality facility.
Operated broadcast quality video camera and recorded/edited content.
AT&T August 1995 to January 2012
Field Technician
New Haven, CT
Installed/tested/trained/maintained telephone systems for business customers.
Installed/tested/maintained analog and digital (T1) circuits for business customers.
Installed/tested/trained/maintained DSL Internet access circuits for business and
residence customers.
Frontier Communications October 2014 to Present
Maintenance Administrator
New Haven, CT
Maintain trouble ticket data, determine that correct procedures are followed. Email appropriate departments
with information about customer trouble tickets. Dispatch techs to fix equipment in an alarm state.
Verizon Wireless
Technical Support Specialist
Wallingford, CT
Take calls from customers and resolve technical problems they experience with cellular
devices. Also help customers with other issues including but not limited to: billing, upgrades (devices,
plans, features) sales, and doing everything to keep customers happy.
Education
PACE University
2008
Applied Information Technology-Networking
Associate of Science
Second Honors
New York, NY, USA
West Virginia University
1975
Sociology
Bachelor of Arts
Morgantown, WV, USA
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