Sales Manager
Resume:
Karen Reinhofer
LinkedIn.com/in/karenreinhofer K **************@*****.*** 847-***-****
PROFESSIONAL EXPERIENCE 4 CONTRACTS 2014 TO 8/2016 IMS Engineered Products Des Plaines
A ccounting Clerk (Contract)
● Accounts Payable Processed vendor invoices for payment matching 3 way invoice, purchase order, receiver.
● Communicated with purchasing & receiving for price or quantity variances.
● Entered employee expenses for reimbursement.
● Coded & entered freight bills for payment.
● Filed alphabetically copies of paid checks.
Anixter Glenview, IL
Credit Coordinator (Contract)
● Evaluated new customer credit applications through the use of third party reports, bank references, and additional screening tools to approve or recommend credit lines.
● Activated customer accounts and notified internal personnel when accounts were set up.
● Saved records for credit files.
● Updated bank and trade references to support credit analysis.
● Forwarded tax certificates to tax department and notified other personnel for invoicing preference.
Mitsubishi Electric Automation Vernon Hills IL
Credit Coordinator (Contract)
● Processed credit applications.
● Ordered credit reports from D&B and Equifax.
● Entered accounts in SAP.
● Notified customers of terms.
● Collected past due and accepted credit card payments.
● Answered requests for invoices, credits, and statements.
● Resolved short payments, double deductions, tax, and freight.
● Requested refunds for credit balances.
● Provided W9 and obtained Resale Tax certificates. Essendant Deerfield, IL
Credit & Collections Specialist/Analyst (Contract)
● Monitored aging of assigned portfolio.
● Responsible for credit and collection activity for credit limits $25k to $200k.
● Responsibilities included placing orders on hold and contacting customers for payment via email, fax, and phone.
● Documented customer contact and collection actions taken in accounts receivable system and physical files as necessary.
● Notified sales of delinquent accounts and any actions being taken.
● Responded to inbound customer and sales calls related to inquiries on accounts receivable balance, past due issues, and credit limits.
● Obtained Dun & Bradstreet credit reports for new accounts and updated credit limits for existing accounts.
Bradner Smith & Company Elk Grove Village, IL 06/2000 – 11/2013 Credit Analyst
● Maintained receivable for approximately 500 accounts, including setting up new accounts and sending credit applications.
● Checked completed credit applications, verified trade and bank references, then recommended credit limits to the credit manager and CFO.
● Released orders from credit limit and slow pay holds.
● Contacted customers to collect on accounts beyond terms or over limits reducing days sales outstanding.
● Processed credit card payments.
● Followed up on payment deductions with both customers and internal department personnel to obtain credits needed to clear up items deducted.
● Provided credit references for existing accounts on a daily basis and alerted management to any significant increases for credit reference requests.
● Generated accounts receivable statements for customers and provided management payment status in excel.
Accounts Payable Manager – Traffic Department 11/1997 – 05/2000
● Supervised 3 employees, which included performance coaching, annual reviews, and training.
● Responsible for computer conversion from manual processing vendor invoices and freight bills to automated AS400 processing.
● Matched vendor invoices/credits to open sales orders, calculating sales commission percentages and billing sales orders.
● Coordinated pickup and return of goods, then assigned credit to accounts for returned items.
● Reconciled vendor monthly statements.
Credit Assistant 04/1983 – 10/1997
● Completed administrative work for the credit manager.
● Maintained credit files and tax files.
● Handled receivables for approximately 600 accounts. CONTINUING EDUCATION
ILLINOIS WORK NET CENTER CERTIFICATE OF ATTENDANCE MICROSOFT EXCEL 2007 LEVELS I, II & MICROSOFT ADVANCED EXCEL 2007 LEVEL III 2 014 MICROSOFT WORD 2007 LEVEL II 2014
MICROSOFT POWERPOINT 2007 LEVEL II 2014
National Institute of Credit Management 1984
Dun & Bradstreet Home Study Course 1982
Credit & Financial Analysis
Dun & Bradstreet Home Study Course 1980
Fundamentals of the Credit Function
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