Customer Service Mechanical Engineering

Yazeed Khaldoun Ali

Milwaukee, WI *****

***********@********.***. 414-***-****

Objective:

Seeking job or Internship opportunity in Mechanical Engineering also qualified for a career in Engineering Management (MBA in Public Management). Education:

Cardinal Stritch University, Milwaukee WI (Expected in Aug 2016)

• Master of Business Administration (MBA)

Jordan University, Hashemite University, Amman Jordan (2013)

• Bachelor of Mechanical Engineering Department

Experience:

• Canal Company Responsibilities include product development, construction and design engineering for several projects (February 2009 to January 2012).

• Electronic Health Insurance BA responsibilities include optimizing the pharmacy site for search engines, Used Agile Scrum methodologies for Software development. Conducting meetings with the stakeholders to gather the requirements and document them into Business Requirements Document BRD, Planned and conducted sessions with the SMEs to finalized the Functional requirements and technical requirements.

• (Feb 2012 to July 2012).

• Trained at SIGMA Company HVAC department as designer, Business communications, and site Engineer. (Sep 2013 – Dec 2013) Amman- Jordan

• Graduation project is District Cooling and Heating Plant, Piping Network, Thermal Energy Storage Tank (TES), Energy Transfer Station

(ETS). Feasibility study for this project. ARANER Company (Sep 2012

– May 2013) Amman- Jordan

Skills:

• Languages Skills: English (Native) and Arabic (Mother language)

• Computer Skills: Having diverse insight on different computer strategies such as software, Microsoft office (World, Excel & PowerPoint) and Teletracker.

• Practices strong, analytic, and problem solving skills

• Customer service experience

Courses & Honor Awarded:

• Heating ventilation Air Conditioning (HVAC)

• Pumps (Selection, Operation, Maintenance & Troubleshooting)

• Best practice in Business development & strategic Plans

• Risk Management identification

References

• Excellent references gladly delivered upon request Thanks for giving me the opportunity to be one of your teamwork.

Contact this candidate