Joanne Cortez

**** *. ******* **** **, Apt **A Phoenix, AZ 85014- 626-***-**** acwoz0@r.postjobfree.com

Objective

Looking to advance in my professional career and grow in an environment where my strong leadership skills will contribute to the success of the organization and my fellow employees.

Skills

Excellent Organizational Skills

Strong Client Relations Skills

Data Entry

10-Key calculator

Type 50 wpm

Bilingual

Telephone Answering, 5 line System

Filing

Computer: Microsoft Outlook, Microsoft Word and Excel. Knowledge with Temp Works and Erecruit

Experience

Field Coordinator

Outsource, Phoenix, AZ

Completed the onboarding process of new applicants which includes entering and activating all required information into the Erecruit system. Performed background checks, completed E-Verify, and verified drug-screening on all technicians. Reviewed and analyzed monthly aging reports and coordinated collection activities. Assisted recruiters with every day needs. Answered phones and participated in the sales process. Experienced and knowledgeable in processing payroll. Performed all office duties as needed including supply management and coordinating vendors.

Loan Processor II

Countrywide Home Loans/Countrywide KB Home Loans, Phoenix, AZ

Processed loans. Disclosed, analyzed, and reviewed all credit portfolios. Collected all necessary documentation to complete the onboarding process of new applicants. Processed documents through the loan processing system. Pre-underwrote all files. Data Entry. Main point of contact for all Spanish speaking customers. Worked with systems such as Edge, AS 400, Lotus Notes, Microsoft Word and Excel

Accomplishments:

Awards for accomplishing monthly goals in processing files.

2008 – 2016

2005 – 2007

Administrative Assistant I

Countrywide Bank, Glendale, CA

Disclosed credit portfolios upfront. Data Entry. Jr loan processor. Contacted clients for necessary documentation. Audited and shipped out credit files to corporate office. Knowledge with Microsoft Word, Excel AS 400, Edge and Lotus Notes.

2004 – 2005

Education

Pasadena City College

2001-2002

English I, Public Speaking, Business

Diploma

John Marshall Fundamental School

1997-2001

References

Furnished upon request.

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