Administrative Assistant Customer Service

Brenda K. Walker

*** ******** *****

Waxahachie, Texas 75167

Cell 214-***-****

SUMMARY OF QUALIFICATIONS

Over ten years’ experience as an Administrative Assistant; with proven experience in key areas such as planning, organizing and project management; demonstrated ability to work comfortably and effectively with a full spectrum of people, from executive management to entry level production employees.

ACCOMPLISHMENTS

* Planning and Organizing Annual Members Conference and Trade Show

* Maintained Summer Help Program for college students which involved screening, interviewing and placing 45 to 60 students each summer.

* Assisted in evaluation and selection of new website; coordinated conversion; and trained as web Administrator.

EMPLOYMENT HISTORY

May 16 – Present RED OAK DRIVING SCHOOL, Red Oak, Texas

Administrative Assistant (part-time) – Responsibilities include processing enrollment paperwork for various driving classes, Accounts Receivables using QuickBooks, coordinating drive times with Instructors, answering phones and handling customer questions, giving permit test, completing DE-964 Forms for permits and obtaining drivers licenses, put student packets together for new classes, and maintain various excel spreadsheets.

July 04- March 16 PARTY CLUB OF AMERICA, LLC, Ennis, Texas

Administrative Assistant – Responsibilities include planning and organizing annual Member’s Conference and Trade Shows, annual

Halloween Committee meeting, Halloween and Everyday Import

Programs, daily and weekly maintenance of company website and Yammer site, Annual Rebate Program, coordinating membership and Preferred Vendor Network, updating daily, weekly and

Monthly reports, accounts payable and accounts receivable in Navision.

July 99 – July 04 IMAGE TECHNOLOGY, INC., DeSoto, Texas

Administrative Manager – Responsibilities include supervising an administrative assistant, payroll, accounts payable and accounts receivable using QuickBooks Pro, coordinating the de-install and installation of MRI and Cat Scan machines at various locations, arranging equipment rental, creating and maintaining spreadsheets to monitor customer equipment status, implementing a maintenance software program to schedule preventive maintenance and parts inventory, and coordinating on site maintenance with Field Service Engineers.

May 97 – July 99 VARTEC TELECOM, INC., Lancaster, Texas

Recruiter II - Responsibilities include interviewing candidates for various technical positions throughout the company, maintaining an ABRA database of applications and resumes on a daily basis, working with consulting agencies daily to insure staffing needs are met, as well as, networking through the internet and attending Career Fairs through various organizations and universities.

May 84 - February 97 CHAPARRAL STEEL, Midlothian, Texas

Human Resources Sr. Administrator - Responsibilities included coordinating all employment activities, interviewing and recruiting, monitoring manning needs and manning budget for the company, processing TEC claims and following up with hearings and appeals, maintaining EEO/Affirmative Action Plan, compensation administration, employee orientation, exit interviews, OSHA compliance, and administering employee benefits plans such as 401(k), Employee Stock Purchase Plan and Employee Health Benefits Plan. Managed Co-Op Program, Other responsibilities included administering Workers' Compensation Program, Industrial Safety Program, and Employee Assistance Program.

EDUCATION

Navarro College, Corsicana, Texas

Associates in Science

Major: Computer Technology

COMPUTER EXPERIENCE

*MS Word

* QuickBooks Pro

*MS Excel

* Peachtree

*MS Outlook

* Navision

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