EXPERIENCE SUMMARY

Over **+ years of experience in IT, and have an experience in management of Microsoft family

Strong troubleshooting and analytical skills in Telco environment

Be a strong team player, willingness to learn and share all the time

Experience in managing large server farm environment

Experience with strong hands-on MS products: Windows 2008 with Active Directory, IIS/.NET, NLB, Clustering, SQL, MOM/SCOM, ADS, windows security environment with PKI, DRM, etc

Knowledge in Firewall, load balancers

Should be able to work in pressured environment

Knowledge of digital television standards like DVB, DTT, MPEG-2/4, H.264

Multi-Vendor Support Experience

Content Delivery Network[CDN]Support experience

ACADEMICS

B.C.A - Bachelor of Computer Applications, Madras University, Chennai (2002)

Diploma in Computer Technology, Directorate of Technical Education(DOTE), Madras (1998)

Doing Master of Business Administration (MBA) -Systems

PROFESSIONAL CERTIFICATES

Microsoft Mediaroom Professional – MS IPTV

Microsoft Certified Professional

ITIL Foundation Certified - Information Systems Examinations Board

TRAINING & WORKSHOP

Microsoft Scalability Test Framework (MSTF) for Testing Mediaroom huge environment.

Deployment of OS and Mediaroom through Automated Deployment Service (ADS).

Installing and Configuring of Certificate Services CA/IPSec.

Installation and Configuration of MS-Cluster Services/SAN/NLB

Setting up the Database MS-SQL Server 2008.

Deployment of Microsoft Mediaroom and Validation.

WORK HISTORY

Duration

Organization

Designation

September 2014 to Till date

Alcatel-Lucent Singapore Pte Ltd

Senior Technical Support Engineer (Lead)

December 2013 to August 2014

Ericsson Global India Ltd

Senior Solution Integrator (SSI)

January 2011 to November 2011

Alcatel-Lucent India Pte Ltd

Technical Lead

December 2008 to December 2010

Sun Technology Integrators Pvt. Ltd, Bangalore

Senior Systems Engineer

November 2007 to December 2008

Tech Mahindra Ltd, Pune

Senior Network Engineer

April 2006 to October 2007

CCAT LTD, Coimbatore

System Engineer

July 2005 to March 2006

Soft Logic Systems Ltd, Chennai

Technical Executive

July 2002 to July 2005

General Computer India (P) Ltd

Chennai

System Administrator

WORK EXPERIENCE

Alcatel-Lucent Singapore PTE Ltd, Singapore

06, September, 2014 (Till Date)

Singtel Telecom Project (Mediaroom - IPTV)

Providing leadership for all technical aspects of diagnosis, restore and recovery

Partners with On-call Engineer to provide periodic status and prognosis for restore/recover

Identifying potential solutions/ Executes action plans

Identifying and engaging other subject matter expert (SMEs) for recovery

Have good knowledge on L2/L3 support structure and experts

Giving support for Poster service through Content Delivery Network [CDN]

During Outage:

Collects logs and other data to prepare for RCA

Creates RCA report in partnership with level 3 Engineer when needed

Engages Product Group TEC (Level 3) or 3rd party Development as required to develop root cause and corrective action (Product Group level 3 or level 4 teams)

Supports the PBG Quality Manager to drive fix delivery

Support the MSN/TCA to follow up with Customer (along with on-call Engineer and outage manager as needed)

Ericsson Global India Ltd, India

12 December, 2013 – 06, August, 2014 (9 months)

Lab Development

We have created ONE Lab Setup for the testing purpose.

Mediaroom 2.0

Automated deployment for Mediaroom 2.0

Mediaroom Data services

Play ready

Team Development

We conducted training for the new team members

Alcatel-Lucent India Ltd, India

06, January, 2011 – 11, December 2013 (3 years)

MMI-GCC Project

Handled Tier -2/3 customers for North American sites and SingTel (Singapore Telecom Ltd)

Suceesfully completed Mediaroom scalability team for Alcatel owned project ONYX.

Onyx has various kind of functionality integrated with Mediaroom 2.0

(May-Dec ‘11)

Mediaroom 2.0

Automated deploymentation for Mediaroom 2.0

Mediaroom Data services

Play ready

Multiscreen functionality like Mobile (Apple, Android and Windows), PC client and STB

CDN

Velocix

Comm Gateway (Notification only)

Light Fulfillment (LF)

Sun Technologies Integrators P Ltd, Bangalore

December 2008 – 30-Dec-2010 (24 months)

MS-IPTV Project

Got trained in Alcatel-Lucent, Plano-Texas for 3 months in IPTV in Pre OS-Deployment and Migration/Up-gradation of firmware for Sun Servers

Installing and Configuring OS Deployment for Microsoft IPTV.

Installing Certificate Services CA /IPSec.

Configuring SAN Storage.

Installing and Configuring SQL 2005 Servers in the Clustering Environment.

Testing all the Installed OS, Applications & Configuration.

Upgrading the existing IPTV infrastructure to Lightspeed NR7.0.1 (NR7.2A).

Upgrading IPTV infrastructure with new updates provided by AT&T.

Upgrading of the BIOS, SP and LSI on the existing VHO Servers (SUN Servers - X4100).

Tech Mahindra Limited, Pune

November 2007 – December 2008 (14 months)

MS-IPTV Project

Deploying Microsoft Mediaroom Architecture 1.1 SP3.2 distributed environment

Validating OS and Mediaroom Deployment

Installing and Configuring Media room Personal Server

Developing MR1.3 distributed in Environment for R&d department

Mediaroom Testing – Functionality, System Integration Testing

CCAT LTD, Coimbatore (18 Months)

April 2006 – October 2007

System Engineer in TATA South-East Asia Ltd, Hong Kong & China

Installing and Configuring Windows and Red Hat Platforms

Planning Mass roll-outs of OS Applications ( ADS, RIS NORTON, POWER QUEST )

Migration from 2000 servers to 2003 servers through Remote.

Ensuring of Daily, weekly and monthly backups of Mail, Database and Data servers.

Implementation and Administration of ADS, Group policies & Security patches.

Administration of Dictation Servers and Related Software Application

Soft Logic System Private Ltd, Chennai (9 Months)

July 2005 to March 2006

Technical Executive

System administration of Windows 2000, 2003/NT.

Installation and troubleshooting of HP Servers & IBM X Series Servers.

Installing and Configuring Network printers.

Operating System installation over the network using RIS Server (Remoter Installation Service).

Coordinate with customers/application support team for quarterly patch installation in Windows system.

Look-after system problems encountered before/ during/after the patch installation

Configuring servers using RAID.

Microsoft patches installation using WSUS and SUS server.

Implementing server-monitoring tools to monitor critical servers give alert through Email.

General Computer India (P) Ltd, Chennai (36 Months)

July 2002 to July 2005

System Administrator

Manitaining middle level IT environment with Oracle 9i and SQL 2000

Installing and configuring Windows Server platform operating system.

Generic server maintenance...etc

Personal Details

Father Name : S.Pothilingam

Date of Birth : 03-Mar-1976

Residential Address : Unit# 7-0524, Block-195C,

Punggol Road, Singapore - 823195

Email-id : acwofz@r.postjobfree.com

Hand Phone : +65- 96467812

: +65- 94479496

Marital Status : Married

Passport : H6729510 (Having valid business visa for USA)

Contact this candidate