Data Entry Customer Service
Resume:
WENDY A. GOLDEN
acwofx@r.postjobfree.com
Houston TX 77070
EXPERIENCE
**/**/** - ******* ************/Collector/Administrative - Lifetouch National School Studios Inc. - spring, TX
Safeguards sales proceeds, paper work and equipment and maintains confidentially of customer related information.
Strong attention to detail.
Ensures a great picture day experience through professional, energetic enthusiastic interaction with subjects, administration, staff, parents and helpers.
Problem-solves and communicates in a way that is confident and professional during stressful situations.
Making sure all paper work is filled out correctly.
Helping out in cash room.
Maintains, transports and sets up necessary equipment and supplies.
11/11/11 – 04/23/12 Photographer/Collector/Administrative – -Worldwide Photography - Humble, TX
Setting up and taking down camera equipment each day.
Communicating with customers on what Santa or Easter Bunny photo package they want.
Helping ring customers at cash register.
04/07/08 - 09/28/09 Photographer – Fanfoto/Sharpshooter Imaging - Houston, TX
Responsible for taking pictures of fans at the Astros baseball games.
Checking to make sure all light settings are correct on camera.
Communicating with fans and other employees at the Astros baseball games.
06/09/06 - 08/29/07 Research Assistant - First American Title/National Surveying Specialist of Houston - Humble, TX
Responsible for getting documents requested by emailed and uploading them to a proprietary data entry system.
Processed HUD’s on a proprietary data entry system.
Prepared paper work for jobs to be surveyed in field.
Jobs data entry through proprietary data entry system.
Research property information for meets and bounds properties.
Prepared invoices and reports for jobs completed each day and emailing invoices and reports to corporate office.
Answer telephone, screen and direct calls, take and relay messages, provide information to callers.
1988 - 2005 UBS Financial Services (formerly PaineWebber & Rotan Mosle) - Houston, TX
Branch Service Associate
Wire transfers through proprietary data entry system.
Check processing including batching, printing and mailing.
Deposit checks including entering into on-line accounting system, complete paper processing and deliver deposit to the bank.
Client file management including balance of accounts, scanning all correspondence for tracking purposes and to fulfill company goal of achieving paperless filing.
Mass mailings to the clients of established brokers who were new to the firm. This process included development of introduction letter, client database merging, mail merging and mailing correspondence.
Responsible for treasury operations including cashiering, debits and credits to accounts, and periodic internal audits.
Entered “buy” and “sell” orders for securities trades.
Processed new accounts at the branch level including account setup, filing and maintenance.
Correspondence and communication with customers, brokers, New York headquarters and other financial institutions.
Managed securities transactions and maintained proper record keeping.
Trained new employees in computer systems, compliance and treasury operations.
Coordinated mass marketing mail-outs including production of all documentation and execution of mail-out process.
Performed secretarial duties including typing, filing, customer service and multi-line switchboard responsibilities.
Performed accounts payable activities including vendor accounts payable and the reconciliation of travel expense accounts.
Trained new employees in proprietary computer systems and accounting responsibilities.
COMPUTER EXPERIENCE
MS Outlook MS Word MS Excel MS PowerPoint
Type 40 wpm QuickBooks Photoshop Net Data Entry Speed 7,073 Keystrokes / Hour
EDUCATION Nimitz Senior High School – Houston, TX
Loan Star Community College-Houston, TX – 13 Credit Hours
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