Ashish Kaushik

C A R E E R O B J E C T I V E

I am healthcare IT professional with 8 years of work experience. My expertise includes analysis, implementation, integration, service support and administration of HealthCare IT Products (PACS/ RIS/HL7/Teleradiology/HIS/EMR/Dicom Migration/Virtualization/Disaster Recovery).

I am having vast experience with Key PACS/RIS vendors who are operating across the globe. I have extensive knowledge in healthcare with a core focus on Provider Space. I also have an understanding of Clinical Services, Physician Practice, Care Management, Clinical Decision Support, and Clinical Documentation.

T E C H N I C A L E D U C A T I O N

Diploma in Computer Engg.(MSBTE Board)

Microsoft Certified Systems Administrator (MCSA) on Windows 2003

Cisco Certified Network Associate (CCNA) in 2010(CSCO11858592)

Oracle Certified SQL Expert.(Oracle ID : OC1267841)

BCA from EIILM University

S K I L L S S E T

Requirement Analysis, Gap Analysis, Implementation, Integration, Training and Administration of PACS/RIS and Teleradiology.

Attended RIS and PACS Training from Carestream on RIS and PACS in Italy in 2011.

Carestream certified RIS and PACS support Eng.

DICOM Network building, DICOM Configuration, DICOM Troubleshooting and HL7-DICOM Integration.

PACS/Teleradiology Configuration with Digital DICOM, Non-DICOM, Analog Modalities.

Storage, Archival and Auto routing.

Storage Devices (DVD/DLT/RAID/SAN/TAPE LIBRARIES).

Monitoring and Troubleshooting Storage/Archival issue with Storage Devices.

Managing radiology department workflow.

Radiology Information Systems.

Good understanding of Patient data flow between all departments across the enterprise.

Voice Dictation Systems.

RIS Installation and Configuration with PACS and HIS.

Interfacing of CIS/HIS/RIS to PACS.

VPN, LAN, WAN Installation and Configuration.

Database Administration.

Testing practice related to RIS/PACS.

Migration of dicom Images from old PACS to New PACS.

Exposure on installation and configuration of Advanced Visualization Software’s like Carestream RIS/PACS, Merge PACS, DCX PACS and Intellispace PACS.

W O R K E X P E R I E N C E

PIC Bangalore (Philips R&D center) Since Feb2015 to till date

Technical Specialist (PACS)

Leading a team of 4 Member’s for Isite and DCX PACS.

Providing L3 support worldwide.

Implementation and upgrade of the version remotely.

Working closely with development team for testing of the feature and product.

Bug fixing and further enhancement request.

DB Related issue’s patient mismatch, queue issue related to c-store or HL7 etc.

Multi-server or multi-site issue resolving like ADT, ORM and ORU mismatch.

Application customization as per the requirement.

Working in 24/7 environment.

Implementation and upgrade of DCX PACS and Intellispace PACS Remotely worldwide.

Configuring HL7 integration with RIS/HIS to PACS.

Working on DB and images backup.

Upgrading the PACS for mandatory FCO or upgrading the PACS application in single or multi-site remotely.

PACS Support Engineer (Sheridan Healthcare)

Since Apr 2014 to Feb 2015

Providing day to day support remotely to radiologists.

Configuring Modality in Merge PACS.

Managing the daily activities like image workflow, archiving, auto-routing and perfecting of patient lists (Merge the patients if someone comes in emergency department).

Working on Voice to DOC.

Monitoring the messages coming from HIS to RIS and RIS to PACS and correcting the workflow or the messages (HL7 or DICOM) for proper workflow is reached.

Managing the DB backups, Studies backup to datacenter. Configure oracle data guards for the DR plans and for the images configure the application so that one copy of images will be sent to datacenter for the DR purpose and for the global functionality.

Technical Lead – IT Administration CitiusTech (Carestream project)

Since Jul 2011 Apr 2014

Good knowledge and experience on pre-staging of systems (e.g., Windows Installation, configuration, application settings and validation).

Implemented RIS/PACS in 20 hospitals in Saudi Arabia.

Providing day to day support remotely to radiologists.

Configuring Modality in RIS/PACS.

Managing the daily activities like image workflow, archiving, auto-routing and perfecting of patient lists (Merge the patients if someone comes in emergency department).

Monitoring the messages coming from HIS to RIS and RIS to PACS and correcting the workflow or the messages (HL7 or DICOM) for proper workflow is reached.

Managing the DB backups, Studies backup to Tapes or the datacenter. Configure oracle data guards for the DR plans and for the images configure the application so that one copy of images will be sent to datacenter for the DR purpose and for the global functionality.

Provide training and suggestion to the Radiology department for the new policies and the procedures.

Guide the radiology Staff and try to understand their needs and as per the approval from the Radiology Head configure the application.

Providing productivity reports (Technologist or Radiologist) to the department head on weekly and monthly basis.

Monitor closely the workflow is followed by the department as defined in the application or if any changes needs to be done then follow up with the Radiology manager.

Experience on installing third party client, server applications with DB administration (e.g., Oracle)

(Patient’s Name list) from RIS/PACS. Providing access to departments which requires, imaging

viewers, trouble shooting in hardware and software problems, participating in installation &

Support of all aspects of network services, Ensuring day-to-day operations of imaging equipment’s

Including workflows, archiving, routing, pre-fetching, correcting broken studies, Backups and

Remote access. Ensuring day-to-day operations of imaging equipment’s including workflows,

Archiving, and routing, pre-fetching, correcting broken studies. Adding/Changing/Deleting users on PACS,

Including adding new users to PACS database, putting new users into appropriate user groups, granting a database privileges, changing user profiles, deleting users; and maintaining appropriate documentation for all PACS users.

Conducted IT and Infrastructure assessment which involved Network Infrastructure Assessment and DICOM Compatibility Analysis.

Installed PACS Application on DELL Power Edge Series Servers

Implementation of PACS systems, CR systems and RIS systems including integration with existing Hospital Information Systems.

Investigate and act according upon problems, which may arise from sites and integration with third party solutions.

Team Lead (Installation Group), Varian Medical Systems. (www.varian.com ) Since Jan 2010 Jan 2011

Implemented Varian ARIA software in more then 30 sites all over India.

Responsible for collecting user requirements, Assessment and Workflow analysis which contrasted present situation with new Scenario. Helped to identify new activities that would have to be introduced.

Coordinated with Onsite team to configure PACS with Modalities

Provide L2 and L3 support for PACS and other Clinical Applications.

Troubleshoot issues related to these applications, familiar with all DICOM troubleshooting tools.

Responsible for DICOM Troubleshooting, DICOM Services Configuration, and DICOM Network Building

Work on Radiology workflows to increase efficiency in radiology department

Proactively Identify and Troubleshoot issue related to Data Transfer, Interfaces, Storage, Archival, Retrieval and Remote Access.

Investigate, identify, and prepare proposals to solve specific operational and technical problems within all clinical operational and technical areas, working closely with unit operations managers and division heads as well as involving the next level of administration

Electrolab India Pvt Ltd.

May 2008 to Jan 2010

Network & System Administrator

My job responsibilities included in above two companies:-

Managing and Maintains and Troubleshooting Active Directory, DHCP, DNS.

Add/Delete/Disable users account on request.

Reset password on request.

Maintains File and Print on server.

Maintaining Backups of the servers and Restore user’s data as per request.

Preparing Images for desktop OS installation through network using Norton Ghost.

Managing and maintaining the MS Exchange2003, maintaining the users, changing passwords, creating and deleting users, maintaining the distribution lists. Configuring and Troubleshooting of MS outlook mail on client side.

Troubleshooting all Desktop, Laptop, Server, LAN and WAN (Hardware, Software, Applications) related queries.

Leading a team of 7 Facility Management Engineers.

Develop & implement the whole IT Infrastructure in two location of the company through VPN Connectivity.

Exchange 2003 & 2007 installation & configuration. Upgrading 2003 exchange to 2007 Exchange server.

Edge server Installation, Configuration & Monitoring.

IPEPABX Setup on both the locations (Call Redirect from one location to another location).

Installation of Safend Server for the hardware content filtering.

Installation, Configuration & maintaining of Sage CRM (ERP) as per company requirement.

P R O F E S S I O N A L A S S I G N M E N T S

Installation of RIS/PACS of Carestream in Saudi Arabia, Jordan, Lebanon and Kuwait remotely. Providing L3 support to Hospital on day to day activities. Implemented Global worklist functionality for more then 20 hospitals in Saudi Arabia. Integration of HIS with PACS via HL7 messaging. Connectivity with 20 hospital to datacenter and archival in centers.

Implemented Merge PACS in Sheridan healthcare (US) for Teleradiology project in more than 23 facilities. Integration of HIS/RIS with IDS (integrated document services).Implementing Voice2DOX.

Install the Active Directory(DNS,DHCP,RAS&WSUS), Safend Server, Tally server, File & print Server, SharePoint Server2003, Additional Domain Controller, Sonicwall Firewall (TZ170,NSA 2400 & PRO 2040), Router (2500 Series), Switch (2950 Series), EPABX Setup & VPN Connectivity in between two locations in Electrolab India Pvt Ltd.

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P E R S O N A L D E T A I L S

Date of Birth : 24th Aug 1984

Marital Status : Married

Languages Known : English, Hindi

Passport Status : K00122185 Validate up to 2021

R E F E R E N C E S

Available upon Request

Date

Place Ashish Kaushik

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