Information Systems Computer

William Thomas

*** ******* **

El Dorado, KS ****2

Phone Number: 316-***-****

Professional Summary

Skilled computer technician with an eagerness to learn. Proficient in troubleshooting hardware, software, and network issues. Have some knowledge with administrative tasks in Windows Server 2008 and 2012 R2. I am willing to take on challenges and have a passion for acquiring knowledge.

Work Experience

Lead

Valmont Newmark Industries El Dorado, KS

April 2007-Present

Train employees on various forms of machinery and computer equipment when applicable.

Education

Some College, Computer and Information Systems Security/Information Assurance

Butler County Community College Andover, KS

January 2013-Present

Skills

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary

Implement or perform preventive maintenance, backup, or recovery procedures

Develop and interpret organizational goals, policies, and procedures

Manage user access to systems and equipment through account management and password administration

Making Decisions and Solving Problems

Updating and Using Relevant Knowledge

Documenting/Recording Information

Determined to solve problems

Passion for Success

Licenses & Certifications

Testout PC Pro Certification

Testout Network Pro Certification

Testout Windows Client Pro Certification

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