Network Security Analyst/Engineer

MICHAEL BURNAUGH

Address: **** **** **********, **********, ******* 85254

Phone: 480-***-****

Email: acwnvq@r.postjobfree.com

NETWORK ENGINEER ANALYST INFORMATION SECURITY SPECIALIST

QUALIFICATIONS PROFILE

Analytical, highly organized, and results-driven professional with broad-based experience in network operations, encompassing network configuration, maintenance, implementation, and installation.

Known for analytical problem-solving and critical thinking aptitudes to keenly analyze issues, formulate strategic action plans, and resolve complex situations. Adept at prioritizing tasks to ensure their completion within set-forth specifications. Capable of working independently under high-pressure and critical environments. Equipped with articulate communication and interpersonal abilities in building positive work relationships with all professional levels.

AREAS OF EXPERTISE

Network Troubleshooting Switch and Server Concepts Cisco Router Quality Assurance

Video Teleconferencing Information Protection Fiber Optic Cabling

PROFESSIONAL EXPERIENCE

United States Army Reserve BCO 98th ESB 335th Signal Command, Gilbert, AZ (2012–2016)

United States Army Active Duty BCO 2STB 1CD, Fort Hood, TX (2008–2012)

Nodal Network Systems Operator Maintainer 2008–2016

- Serve as a key resource in installing, operating, and performing field-level maintenance on IP-based high-speed electronic network control centers, network management facilities, multiplexing and transit case subscriber interface, communications security devices, and other network operations system equipment

- Took charge of diagnosing network problems which involved hardware software, power, and communication issues

- Handled the safeguarding of sensitive information with the highest level of quality assurance; as well as all sensitive items and communication equipment during deployments

- Oversee maintenance on all internal communications system devices

- Spearhead network management functions to aid the maintenance, troubleshooting, and reengineering of assets necessary for operational requirements

- Utilize computers and software to conduct system and network operations

- Employ keen attention to detail in interpreting system and equipment error codes to fix system faults

- Work closely with team members to compile system statistics and support IP-based system reconfiguration

- Initiate the distribution of network orders, compilation, and submission of operational statistics reports

- Carry out troubleshooting of complex system faults, ensuring failures are properly dealt with to meet system availability and reliability standards

- Handle the interpretation, dissemination, and implementation of network changes, as well as reconfiguration processes affecting network operations

Notable Accomplishments:

> Performed troubleshooting of Cisco communication equipment that improved user communication by 85%

> Gained distinction for consistently receiving 100% client satisfaction; as well as for managing $100K worth of command equipment with no deficiencies, losses, or damages

> Pioneered the automation of repeatable tasks aimed to increase efficiency

> Received the Army Achievement Medal in 2009 for integral role in leading the Unit Network Operations Team to become the most reliable throughout Iraq on two deployments

> Took charge of the daily operations of the communication network, ensuring continuous signal flow for the command center despite being understaffed; consequently receiving commendation from the noncommissioned officer in charge of the team for hard work and dedication to the mission

EDUCATION

Bachelor of Arts in Integrative Studies, 2007 Arizona State University, Glendale, AZ

TRAINING

Nodal Network Systems Operator Maintainer Course

2009, United States Army, Fort Gordon, GA

TECHNICAL ACUMEN

Microsoft Office Suite (Office, PowerPoint, and Excel) Windows Operating System Antivirus Software

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