Customer Service Front Office

MARGELYN FRANCISCO ESQUIERDA

Blk * lot ** phase * LL Sub Urban Rodriguez Rizal

Cell No#091********

Email address: ***************@*****.***

Objective: To apply my knowledge and skills that I have learned to the company that will hire and give me a chance to prove my worth as an individual. To give trainings that is helpful in meeting my career and professional growth.

WORK EXPERIENCE:

CUSTOMER SERVICE ASSISTANT

SM HYPERMARKET

Alabang zapote road,

Las Pinas city

July 5, 2014 – June 5,2015

Responsibilities: To assist customers that seeks help regarding products that are in the selling area. Support in overall store operations. Give customer satisfaction in terms of service provided to customers. Directly reports to store operations manager. ON THE JOB TRAININGS:

Puti Bar and Grill Commercial cooking Aug. 15 – Sept. 14, 2012 Puti Bar and Grill Bartender Sept. 14 –Oct. 20, 2012 Puti Bar and Grill Food and Beverages Oct. 28 – Nov. 19, 2012 2GO Travel Front office/Housekeeping Oct. 29 – Nov. 4, 2013 TESDA COMPETENCY:

Bartender NCII March 6, 2014

Food and Beverages NCII March 5, 2014

Commercial Cooking NCII November 28, 2013

Front Office NCII September 30, 2013

Housekeeping NCII October 6, 2011

EDUCATIONAL BACKGROUND:

COLLEGE: BS HOTEL AND RESTAURANT MANAGEMENT

Collegio De Sta. Teresa De Avila

Novaliches, Quezon City

2010 2014

SECONDARY: BADIANG NATIONAL HIGHSCHOOL

Badiang, Cataingan, Masbate

2006 2010

PRIMARY: BADIANG ELEMENTARY SCHOOL

Badiang, Cataingan, Masbate

2000 2006

SPECIAL SKILLS:

Computer literate, Tour guiding skills, Cooking skills, and customer service. INTEREST AND HOBBIES:

Playing Volleyball and Badminton

PERSONAL BACKGROUND:

Date of Birth: July 13, 1993

Place of Birth: Cataingan, Masbate

Age: 22 years old

Gender: Female

Nationality: Filipino

Height: 5’7”

Weight: 121 lbs

Status: Single

CHARACTER REFERENCES:

Ruby Odulio College Dean 355 91 16

Adison Javate Supervisor 090*-***-****

Edmon Ruiz Supervisor 092*-***-****

The information that are written in this resume are certified true and correct. Margelyn F. Esquierda

Applicant

Contact this candidate