Manager Customer Service

RESUME OF:

KENNEH L. WHITEHEAD, SENIOR

**** **** *****, *** ***, Oxon Hill, MD 20745

443-***-****

************@*****.***

OBJECTIVE:

To obtain a position in the Security or Retail field that will allow for professional growth and advancement WORK EXPERIENCE:

Universal Protection Services, Wyndham National Harbor, MD May 2014-April 2016 Matthew Garrison, Regional VP-National Accounts Account Manager/Loss Prevention Manager

Valor Security Services, Wyndham National Harbor, MD September 2010-May 2014 Mr Matt Garrison, RVP

Account Manager/Loss Prevention Manager

Valor Security Services, Eastpoint Mall, Baltimore, MD September 2008-September 2010 Cpt K. Woodrum, Director Field Training/Administrative Officer

Valor Security Services, Shoppes at Eastchase, Montgomery, AL May 2004-September 2008 Cpt. L. Stout, Director

Security Supervisor/Field Training Officer

Publix Grocery Stores, Montgomery, AL

September 2004-September 2008 Mr Sam Nall, Store Manager Customer Service Representative/Stocker

MILITARY EXPERIENCE

U.S. Army

September 1977-September 1991

Personnel Administrative Specialist/Personnel Administrative Specialist Patient Administrative Specialist/Senior Personnel Management Specialist EDUCATION:

High School Diploma, North Caroline HS, Denton, MD June 1977 Business Management Course, Ft Riley, KS March 1991 Effective Communication, Baltimore, MD September 2000 Medication Procedures, Baltimore, MD 2000

Security Officer Bike Course, Moreno Valley, CA October 2000 Adult CPR/First Aid, Montgomery AL April 2007

REFERENCES:

Personal:

Sonya Branch-Johnson 443-***-****

Sharonda Burress 443-***-****

Richard Jones 410-***-****

Business

DaJuan Brown 301-***-****

Michael Campbell-Holmes 301-***-****

Tiairra Jackson 240-***-****

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