Customer Service Administrative Assistant

Sasha Escalona

***** ******** ** *******, ** ****3 *****.********@*****.***

Sasha Escalona

[16226 Espinosa Dr. Houston, TX 77083 281-***-**** *****.********@*****.*** Objective To utilize my previous work experience to perform my job to the best of my abilities Experience

Prevail Home Healthcare

[December 2011 to June 2012]

Job position: Administrative Assistant

Job description: input data into the computer, organize patients charts, answer the phone in a friendly manner and assist the patients Macy’s

[September 2012 to February 2013]

Job position: Retail sales associate

Job description: Responsible for providing excellent customer service to the customer’s while assisting them in finding merchandise and checking them out. I was also responsible for closing registers and making sure all the merchandise was in its proper order

Whole Foods Market

[February 2013-June 2015]

Job position: Cashier

Job description: Responsible for providing excellent customer service while checking out my guest. I was to ensure that they were able to find everything they needed as well as making sure to bag their groceries to their liking. I was also responsible for ensuring the front end of the store was clean and well-stocked during closing time.

Slowdough Bread Company

[July 2015-Present]

Job position: Administrative Assistant

Job description: I was responsible for accurately inputting bread orders into our flexibake system. I would also export information into excel to create spreadsheets.I was also responsible for answering phone calls while providing excellent customer service as long as the daily use of google voice and google drive as well. I was also responsible for creating invoices for orders as well as giving credits and account statements using QuickBooks.

Education Alief Taylor High School, Houston, TX

[August 2006 to June 2010]

[High school Diploma]

[Graduated Cum Laude]

Texas Southern University, Houston, TX

[August 2010-December 2012]

[Received a full-ride scholarship, Also a part of the honors program] University of Houston, Houston, TX

[January 2012-May 2016]

[Texas Education Scholar, Bachelor‘s degree in Anthropology, Minor in Sociology]

[Teaching certification in progress]

Languages English/ Some Spanish

Sasha Escalona

16226 Espinosa Dr Houston, TX 77083 *****.********@*****.*** Volunteer Experience

City of Defenders

Organization rooted in bringing awareness to human trafficking and reducing the demand for it specifically in Houston. My involvement was focused on assisting in a luncheon that would enriched the youth and appropriately bring awareness to them about human trafficking

Brazos River Flood Recovery Team

Assisted in organizing and folding clothes for donations to those affected by the Houston flooding. I was also responsible for collecting donations and bringing awareness to the flood tragedies

Hope City Missions

Assisted in various outreach events such as feeding the homeless during street ministries that took place outside of a local shelter Organization Involvement

Pinky Promise Houston

Title: Event Coordinator, Social Media

Organization rooted in teaching women how to honor God with their bodies and lives. As an event coordinator I am responsible for creating monthly fellowship events for the women. I am also responsible for running the social media Instagram page and posting daily inspirational material References References are available on request.

Sasha Escalona

16226 Espinosa Dr Houston, TX 77083 *****.********@*****.***

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