Customer Service Sales

Janis Ritchie

Chicago, IL *****

*************@***.*** - 224-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

optician

Professional eyecare center - Niles, IL - April 2014 to May 2016 Responsibilities

Dispensing optician

optician

Eye Physicians, S.C. - Skokie, IL - April 2010 to January 2011 managed optical department dispensed,fitted,made recommendations according to lifestyle .merchandised store, special ordered frame and lenses from outside source Optician

Lenscrafters - Northbrook, IL - December 1994 to May 2007 Dispensed glasses and pre-tested patients for Doctor. Assistant Retail Manager

LENSCRAFTERS - Chicago, IL - October 1990 to April 2004

* Coordinated with store manager and franchise management to provide optimal customer service.

* Supervise and train store employees, develop and maintain schedules and resolve conflicts.

* Enhanced customer service for patients.

Sales Supervisor

LENSCRAFTERS - Aurora, IL - 1987 to 1990

* Supervised sales staff, provided customer services. Apprentice Optician

LENSCRAFTERS - Arlington Hts, IL - November 1984 to December 1987

* Provided customer services: assisted in daily tasks. EDUCATION

general in general studies

PROSPECT HIGH SCHOOL - Mount Prospect, IL

1972 to 1976

SKILLS

DISPENSING OPTICIAN

LINKS

http://*************@***.***

ADDITIONAL INFORMATION

QUALIFICATIONS

Highly skilled professional retail sales with more than 20 years experience. Extensive store and personnel management experience, including optician training, client education and salary determination. Skilled in lens fabrication, prescription evaluation and patient measurement. Highly organized, with excellent communication, negotiation and interpersonal skills that result in productive relations at all levels.

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