Technician Engineering

Cedric Mills

http://www.cedricmills.com/

Cordova TN 38018 901-***-****

Contact: ***********@*****.*** LinkedIn: Cedric Mills Senior Engineering Technician Systems Administrator Technical Proficiencies

UNIX Shell Scripting UX Collaboration Linux Command Line Python MySQL Mac OS Linux OS Windows OS VMWare Fusion Unix Regular Expressions Experience

FedEx Tech Connect, Senior Engineering Technician Present

Troubleshoot, evaluate and repair out of warranty MacBook Pro equipment. Flextronics International, Senior Engineering Technician 2006 – 2016

Manage the Apple Computer product lines; laptop, desktops, software, hardware and mobile technology.

Oversee the workflow process of junior technicians; resolving escalated issues, creating strategies to identify, repair and test new IOS.

Collaborate with Test Engineers on a variety of high priority projects, e.g. new test procedures, work flow process design, and data analysis for script errors.

Develop Unix shell scripts to automate test procedures on equipment accelerating user interaction and reducing idle time.

Create Unix shell scripts to work with "cron" jobs for monitoring and interacting with test software.

Utilized the "awk" and "sed" tools to pars logs files from servers and store the data using SQLite in a database for exporting to a spreadsheet for data analysis.

Utilize regular expressions to review log files and extract alerts or abnormalities.

Analyze, identify and resolve system anomalies and defects.

Test the software for bugs and defects before deployment.

Configure, deploy, test and troubleshoot servers. Flextronics International, Engineering Technician 2005 – 2006

Reduced fails and improved product yield in the flashing station on the Kyocera Wireless account.

Created an VBScript to automate daily labeling tasks, reduced wasted time and increase completion rates.

Education

ITT Technical Institute – Computer Science and Network Technology Military – US Army Veteran

Volunteer Work – Special Olympics Greater Memphis Track and Field

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