Sales Associate

Centilia Stevens

***** ***** **** ******, *****, FL 33612

PHONE 813-***-**** • E-MAIL *****************@*****.***

EDUCATION

Associates in Medical Insurance, Billing, and Coding Graduating April 2011

Everest University, Tampa, FL

Relevant Courses

Anatomy & Physiology Body Systems

Medical Finance and Insurance

Medical Terminology

Diseases of the Human Body

Medical Law & Ethics

Medical Office Mgt & Comp

Medical Insurance Billing

Intro to CPT & ICD-9 Coding

Advance CPT Coding

Abstract Case Coding

Intro to Hospital Billing

Computer Applications for MIBC

Pharmacology for MIBC

Third Party Payers

Medical Billing and Coding Certification November 2004

Micro power Computer Institute, New York, NY

PROFESSIONAL EXPERIENCE

Sales Associate August 2004 - Present

Gap Inc., Tampa, FL

Assist customers with their purchases

Advise customers of their options regarding purchases and returns

Quickly learned optical scanner system and keep up-to-date on feature priced items and coupons deals.

Quickly and accurately process orders at checkout while developing rapport with customers

Arrange windows displays

Inventory control

Sales Associate November 2003 – August 2004

The Vitamin Shoppe New York, NY

Ensured that each customer received outstanding services by providing a friendly environment, which included greeting and acknowledging every customer.

Maintained solid product knowledge.

Maintain an awareness of all promotions and advertisements.

Assisted in processing and replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Assisted in completing price changes.

Any other tasks as assigned by the manager.

Sales Associate December 2002 – January 2003

Sears Roebuck & Co., Tampa, FL

Assisted customers with their purchases and met monthly sales quotas.

Coordinated promotional mailings

Distributed promotional materials.

Controlled inventory

Data Entry Clerk January 1999 – August 2001

Time Warner, Tampa, FL

Input magazine order subscriptions.

Handled inbound sales calls.

Maintained files.

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