Field Service Representative

Location:

Posted:

September 18, 2016

JEFFREY BRIAN SCHROCK

Granger, IN 46530 ***********@*****.***

OBJECTIVE: I am seeking employment with a company where I can use my talents and skills to grow and expand the company.

MILITARY:

March of 1987 to November 2000

Served in the Marine Corps Reserves as a combat engineer.

Achieved rank of Staff Sergeant.

Served in Operation Desert Shield and Desert Storm as a member of 1st Marine Division.

Skilled in bridging, vertical construction, and explosives.

EXPERIENCE:

Instructor/Field Service Representative- AM General July 2008 to March 2016

Instructor for Sustainment Maintenance, Field Maintenance, and Operator Maintenance classes.

Conducted Field service missions CONUS and OCONUS.

Provided Field Service support during testing operations.

Provided support for marketing shows and vehicle rodeos.

Dispatch – World Wide Freight – April 2005 to July 2008

Dispatch drivers in three different divisions of the company.

Maintain driver files in accordance with the Department of Transportation.

Coordinate the driver’s payroll with Human Resources.

Settle billing disputes and account receivable issues.

Motorized Dispatch – Quality Drive-away – August 2004 to April 2005

Dispatched over 400 drivers in 49 states.

Tracked driver’s progress to insure on time delivery.

Trained new drivers on safety equipment and procedures.

Handled all breakdowns and followed up with repair facilities.

EDUCATION:

Davenport University – 2001 to 2003 – Focus on Marketing

Indiana University at South Bend – 1992 to 1994

Elkhart Memorial High School – Graduated May 1987