Customer Service High School

Brittany Johnson

Brooklyn, NY

******************@*****.*** - 518-***-****

my objective is to secure a challenging position within a company that would assist me in a developing my experience in customer service and apply my skills for the benefit of the company as well as my professional growth

WORK EXPERIENCE

Building messenger

Supreme building messenger - May 2014 to July 2016 building messenger

Supreme Building Messenger - New York, NY - May 2014 to July 2016 i provided friendly and attentive customer service, greeting and assisting tenants, logged in packages, answered phones helped clients with any questions or concerns also resolved problems by clarifying the clients complaint determining the cause ans selecting the best way to solve the problem. Home Heath Aide

partners in care - New York, NY - December 2012 to May 2013 Monitors patient condition by observing physical and mental condition, intake and output, and exercise Helped patients by providing housekeeping and laundry services; shopping for food and other household requirements

Prepared and served meals and snacks/ ran errands

Concierge/Receptionist

willard j price - Brooklyn, NY

• Enforced rules and regulations

• Printed out visitors passes to allow entrance to building, Maintained an hourly security memo log

• Wrote incident and accident reports

• Monitored building entrance to ensure authorized entry

• Informed supervisor of safety hazards, violations, and necessary repairs EDUCATION

South side charter high school

SKILLS

• Comprehensive knowledge of handling front office task with the motivation of having clients feeling welcomed and well attended • Ability to handle multiple tasks as well as working independently in a team environment while producing a positive attitude displaying attention to detail with excellent organizational skills • Experienced in computer applications such as Microsoft Word, PowerPoint, with the ability of typing at an adequate speed • Ability to maintain professionalism at all times and the use of discretion when handling confidential data (3 years)

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