Customer Service Microsoft Office

Elizabeth Ossi

***** ***** ****** **. *** *** Jacksonville, Florida 32256 904-***-**** *********.****@*******.***

EDUCATION

University of North Florida Coggin College of Business Jacksonville, Florida

Bachelor of Business Administration Expected December 2016

Major: Marketing

Related Course Work: Strategic Marketing, Computer Applications for Business, International Marketing, Services Marketing, Consumer Behavior, Marketing Research, Financial Management, Managerial Accounting

WORK EXPERIENCE

Northwestern Mutual Jacksonville, Florida

Financial Representative Intern

Top 10 internship Program

Studio K Jacksonville, Florida

Marketing Coordinator/Business Manager

Internship through the University of North Florida

Planned and managed events throughout Jacksonville, updated social media, and participated in customer service interactions

Created and maintained budget through bookkeeping processes

Lakewood Presbyterian Preschool Jacksonville, Florida

Childcare Volunteer and Event Planning

Assisted in the coordination of the Auction and school Octoberfest

Enhanced and managed school website

Prepared parental communication

ACTIVITIES

Osprey Nation, Fall 2012-Present

Kappa Delta Sorority, Spring 2013-2016

Kappa Delta New Member Board, Fall 2013-Spring 2014

Public Relations Student Society of America, Spring 2015-Fall 2015

University of North Florida Panhellenic Board, 2014-2015

SKILLS

Proficient in Microsoft Office (i.e. Excel, Word, PowerPoint, Publisher, Visio)

STAR certified

Excellent Clerical/Data Entry Abilities

Problem Solving/Trouble-Shooting Skills

Exceptional communication skills

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