Customer Service Sales

Courtney D. Brooks

**** ********* *****, *.*. Box 5028, New Orleans 70148 - Email: ********@***.*** Phone: 504-***-****

PROFESSIONAL EXPERIENCE

ENGLISH TURN GOLF AND COUNTRY CLUB 01/2016 - Present

Administrative Assistant/Reservation Setter

Responsible for all clerical work done at the front desk. Answered multi-line phone system. Creating new and prospective member portfolios detailing pricing, incentives, and information about the country club, Set appointments for tennis players to play at the tennis center for multiple courts.

JEWISH COMMUNITY CENTER 02/2015 - Present

Building Manager

Responsible for all areas of the building, including maintenance and upkeep of fitness equipment, gym, weight rooms, locker rooms and pool areas. Provided customer service. Gives tours of the facility to new and potential members.

BOOTSY’S FUN ROCK’N 08/2014-02/2015

Retail Sales Associate

Responsible for customer service, cashiering and sales. Operated a press machine to make T-shirts. Maintained stock levels and took weekly inventory.

SMOOTHIE KING 01/2014-08/2014

Shift Leader

Responsible for customer service, cashiering and sales. Maintained cleanliness of store. Responsible for opening and closing of store. Assisted in scheduling of shifts. Maintained stock levels and daily inventory counts.

KIDCAM 05/2011-08/2013

Camp Counselor

Responsible for the safety and welfare of campers during summer months. Conducted all homeroom activities and assisted with lunch and breaks. Assisted in dismissal and escort to aftercare in accordance with procedures. Assigned duties to CIT scheduled to work within a group setting.

JEWISH COMMUNITY CENTER 05/2010-08/2010

Camp Counselor

Supervised campers in daily activities. Reported camper illnesses or injuries and treated with first aid as needed. Assisted swim instructor with lessons and structured games. Maintained a positive rapport with campers, parents, Camp Director and co-workers.

EDUCATION

University of New Orleans - Major: Business/Marketing - Dec 2016

John Curtis Christian School: High School Diploma - May 2012

References furnished upon request

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