Raquel N Manigault
843-***-**** mobile/*****************@*****.***
Charleston, SC 29401
OBJECTIVE: To contribute my proven experience in customer relations in a dynamic company/organization.
EDUCATION: North Charleston High School, North Charleston, SC
Diploma, May 1995
Trident Technical College, North Charleston, SC
Early Childhood Development Certification 1996-1999
SUMMARY: -Over twelve years’ experience in customer service gained through various part-time and full-time positions
-Proven leader consistently recognized for excellence in the workplace
-Excellent time management and multitasking abilities utilized while working 40+ hours/wk.
-Adept at analyzing and adjusting to the needs of the group or customer
-Computer literacy in Microsoft Office Suite
EXPERIENCE: Custodial Engineer August 2012 – Present
Service Solution Company North Charleston, SC
Report to a Custodian Lead who is responsible for the direction of house keeping services in the facility.
Assist with the setup of facilities for meetings, classrooms, conferences, events, etc
Have essential physical and mental capabilities in the following: Interpersonal skills, memory, attention to detail, follow directions, comprehension, calculating, reading, writing, speaking, evaluating, mathematics, organizing and innovation
Dispatch November 2008– July 2012
Mount Pleasant Police Department Atlanta, GA
Use a computer aid dispatch system
Answer high volume calls requesting emergency services
Monitor direct emergency alarms
Recieveing request for vehicle registration, driving record, and warrants
Lead Sales Associate July 2006 - November 2008
Goodwill Industry Mt. Pleasant, SC
Supervised various sections of warehouse and ensured the safety of materials as well as workers
Prepared shipment for carriers in order to ensure timely delivery
Trained new associates according to OSHA and company standards
Worked with customers to ensure products met rigorous standards and expectations
Maintain Cash and made nightly Bank Deposits
Manager June 1995 - March 2006
Other Mother Daycare North Charleston, SC
Maintained customer quality control while resolving various customer related issues
Confer with parents about the development of their enrolled Children
Prepare reports for Child Protective Service
Trained New Care Givers
Provided Outstanding Customer Service
ACTIVITIES: *Volunteering within the community
References available upon request