Manager Import Export

**x* Logistics USA *** US Highway **, Suite *** Bridgewater NJ 08807 Cell: 908-***-**** Email: ******@*************.*** linkedin.com/in/ythakker

Accomplished and experienced manager with over 20 years of experience seeking Manager or Director role in Logistics, Import & Export and International freight forwarding (air, ocean, multimodal) management.

Looking to move up to the next level in a management role with a large multinational company.

Domain expertise: Import, export, global trade, Air/Sea freight, multimodal transportation, International freight forwarding, breakbulk, groupage and consolidation, FMC NVOCC operations (LCL & FCL), Carnet, Exhibition shipments, Household goods, FAK, Project cargo, Over dimension cargo, heavy haul, customs clearance and related formalities, door to door services (EXW, DDP, DDU, DAP).

Key skills: Out of the box thinking, problem evaluation and providing solutions, Leadership, guidance, training, mentoring & motivating, clear communication, team player with an ability to multitask, achieve financial goals, coordination between department heads, revenue enhancement, cost reductions and savings.

Work experience:

24x7 Logistics USA, Bridgewater NJ Sep 2008 to present Title: Branch Manager

Increased revenues by $ 250,000 in the very first year of joining.

Managing over 300 import and export shipments for customers each year with zero defects and achieving over 95% customer satisfaction.

Increased repeat business from existing customers from 45% to over 80% over a span of 2 years.

Supervised the provision of over 2000 rate quotes annually to customers and overseas agents with 10- 12% booking success.

Developed and managed USA-India trade lane with increase in traffic of 15% year on year.

Supervised export bookings with NVOCC, carriers, IAC agents with zero errors in routing, destination port/airport selection and timely documentation leading to 100% on time loading and zero shut outs.

Generated over 50 new sales leads each month and closed new business.

Collaborate with overseas agents, truckers, forwarders, customs brokers for smooth execution of shipments and timely deliveries.

Reduced billing errors by 99% by ensuring proper cost allocation per shipment to ensure flawless and error free billing to customer

Provide support to overseas agents, sales and operations team members

Analyzed proper trade routes, sailing schedules and transit times and selected best possible option for the customers that resulted in saving them over $250,000.

Managed to improve import customs clearance operations by 100% and reduced errors to 0% by proper HTS classifications thereby ensuring proper duty was being paid.

21st Century Relocations, Mumbai, India 1998 to 2008 Title: Branch in charge

In charge of worldwide operations and customer relationship with over 500 customers

Handling and coordination of door to door shipments from customers, agents and partners in the US and other 87 countries.

Supervised and lead a team of 25+ direct reports (managers and admin support staff)

Implemented processes and systems that enhanced productivity and growth by 20% annually.

Reduced annual purchasing cost by negotiating with carriers, suppliers and service providers to save the company $100,000 each year.

Contracting & Trading Company 1998 to 2008

Title: Import/Export/Pricing Manager

In charge of pricing and RFQ from international customers, agents and partners

Handling and coordination of customs compliance and Partner Government Agencies (PGA)

Managing bookings with carriers, vendors and suppliers

Coordinating with overseas forwarders, exporters, importers, shipping companies.

Education:

Masters in Marketing Management, Jamnalal Bajaj Institute of Management Studies, Mumbai. Class of 2000.

LLB, Government Law College, Mumbai. Class of 1990

Bachelor of Commerce, R. A. Podar College of Commerce & Economics, Mumbai. Class of 1987.

Licensing: Licensed custom house broker from India. Appeared and passed the customs brokers exam conducted by Ministry of Finance, Department of Revenue in India.

Awards: Award of Recognition – International Association of Movers In Recognition of Dedications and Contributions while serving as a Member of the Core Members Management Board as Regional Representative Eastern & Southeastern Asia

Volunteer Training: After undergoing a rigorous ten days training program, as a Trainer, conducted by the Federation of Freight Forwarders Association of India in conjunction with FIATA under the UNESCAP (United Nationals Economic, Social Commission for Asia Pacific), over the course of 15 years, I taught over 2500 students in various aspects of freight forwarding during training programs conducted bi-annually by the FFFAI & BCHAA.

Memberships:

FIATA: International Federation of Freight Forwarders Associations FFFAI – Federation of Freight Forwarders Association of India BCHAA – Bombay Customs House Agents Association

Languages:

English-Fluent (reading, writing, spoken)

French-Proficient (reading, writing, spoken)

Hindi-Proficient (reading, spoken)

Gujarati-Conversational (reading, spoken)

Marathi-Conversational (reading, spoken)

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