Jose Nuguid

**** ***** ***

Buena Park, CA *****

Cell: 714-***-**** E-mail: acwmj7@r.postjobfree.com Accomplished IT professional with demonstrated success implementing new strategic IT initiatives that improve business functionality. Skilled project manager, with the ability to lead and motivate personnel in efforts to maximize productivity.

QUALIFACATION HIGHLIGHTS

Information Technology Project Management Operations Management Technical Analysis Network Engineering Multi-platform Networking Systems Integration Migrations/Upgrades IT Strategy Development CERTIFICATIONS:

CCNA

HARDWARE:

Cisco 810, 1921, 1941, 2901, 2911, 2921, 3925, 3925E, 3945E, 4000 routers, Switches: Cisco, Netgear, 3Com, Hubs, HWIC, WIC, GBIC, Laptops, Workstations, Printers/Scanners, Modems, Network Cards, Sonicwalls, Wireless Cards, & Cradlepoint

NETWORKS/PROTOCOLS:

LAN/WAN, TCP/IP, IPX/SPX, NWLINK, WINS, DNS, DHCP, POP3, SMTP, SNMP, FTP, IGRP, BGP, OPSF, EIGRP, RIP, RIP V2, MPLS, Frame-Relay, HSRP, & VPN PROFESSIONAL EXPERIENCE

Advent Home Health

IT Specialist – Las Vegas, NV (November 2013 – present)

• Perform data analysis, testing, debugging, audits, disaster recovery, and problem resolution

• Research and evaluate technology solutions and present recommendations for improved system operations

• Create data verification methods and comply with standard system procedures

• Maintain and support systems for data warehouse and business intelligence (BI) initiatives, including software, servers, and networks

GCA Inc.

Kiosk Service Technician – Southern CA Region (June 2013 – October 2013)

• Responded to and serviced kiosk(s) reported with functional or operational difficulties

• Maintained kiosk functionality by performing scheduled routine cleaning and preventative maintenance

• Provided kiosk status and service reports to management with possible recommendations Network Technician - Las Vegas, NV (May 2011 – June 2013)

• Provided network diagnostics, maintenance, repair, troubleshooting, & implementation services

• Designed and deployed network security solutions, including firewall devices for local area networks

• Monitored all company network connections and assisted in restoration when needed

• Prepared and tested network configurations on new Cisco devices for executive approval

• Created documentation for all related staff regarding new network policies/procedures on new network devices Senior Tech Support Representative- Las Vegas, NV (March 2007 – May 2011)

• Researched technical solutions in regards to customer inquiries

• Reviewed records of all technical issues reported and confirmed all issues were resolved

• Trained and supervised employees and handled escalations requiring further assistance

-REFERENCES AVAILABLE UPON REQUEST-

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