Customer Service Assistant

MELANIE L SCHACHTNER

**** ***** **., ***. ****, Houston, Texas 77070

Email: *******.**********@*****.*** Home 832-***-**** Cell 281-***-**** Skills:

Windows 10; Outlook 2016; Microsoft Word 2016; Excel 2016; Adobe; Power Point 2010; Freshbooks; Typing 65 wpm; 10 Key; scan/copier/fax; multiline phone switchboard; verbal and written communication; Work History:

September 2015- December 2015

Pogach & Trachtenberg PLLC (temporary position) Administrative Assistant Maintaining multiple calendars, including setting appointments, court dates, and maintaining deadlines; Imputing attorney time/invoice payments/creating new clients/projects into Freshbooks; and Answering phones May 2001 - March, 2015

Carl, Lee & Coselli PC Paralegal /Legal Assistant

Preparation/Filing Legal Documents; Preparation/Review/Correct Earnest Money Contracts; Review related closing documents and other documents; Preparation/Filing Foreclosure Procedures; Holding Trustee’s Foreclosure Sale; Correspondence with Clients, Attorneys and other personnel; Maintaining multiple calendars, including setting appointments, court dates, and maintaining deadlines; dictation of memorandums/correspondence/documents; Office Accounting and Invoicing Clients; and Answering phones 2000-2001

Duke Energy (temporary position) Receptionist

Answer a multiple line switchboard; take messages

1998-1999

McDaniel & McMeans Paralegal

Preparation/Review/Correct Legal Documents; Correspondence with Clients, Attorneys and other personnel; Maintaining multiple calendars, including setting appointments, court dates, and maintaining deadlines; dictation of memorandums/correspondence/documents; Invoicing Clients; and Answering phones 1996-1998

Herald Coaster Data Entry

Take and input requested ads

1991-1996 Blockbuster Sr. Assistant Store Manager

Maintain all monies in the store, i.e. cashier’s draws and monies in safe; create and balance nightly deposits; Create weekly employee schedule and assign employee duties during shift; manage and maintain inventory all items within store; maintain any customer service issues

Center for Advanced Legal Studies, Houston -Associates Degree of Applied Science Lamar Consolidated HS, Rosenberg, Texas- High School Diploma Notary Public

Certificate of Mediation

REFERENCES UPON REQUEST SALARY REQUIREMENTS UPON REQUEST

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