Customer Service City
Resume:
JOHN C. TORILLA JR.
Commonwealth Ext. St. Passi City, Iloilo
Philippines, 5037
Contact Number: 090********
Email Address: ************@*****.***
Objective
To work in a company where I can broaden the horizon of my craft, as well as gaining new knowledge and experience, while working hand in hand achieving its organizational goal.
Knowledge and Skills
-Average in Human Relation and Communication Skills.
-Good customer service skills
-Computer literate
-Can work under pressure and less supervision
-Goal oriented, Flexible, eager to learn, determined, hardworking and trustworthy
Working Experience
Coffee Break Cafe International, Inc.
QPH Business Center Arsenal St. Arsenal-Aduana Iloilo City Philippines
Landline: (63-33-335****
Store Manager
From: December 11 2013 – Present
Ambassador in Paradise Resort Boracay
Pinaongon, Balabag, Boracay Island Malay, Aklan Philippines
Landline: (+63.36)288.1541
Food and Beverage Service Associate
From: September 19, 2012 – November 11, 2013
Red Coconut Beach Hotel
Brgy.Balabag, Boracay Island, Malay, Aklan Philippines
Tel No.: (036-***-**** / 288-3758
Food and Beverage and Housekeeping Department
On the Job Training (300 hours) December 5, 2011 until January 30, 2012
Training and Seminars Attended
-Fire Safety and Disaster Preparedness Seminar
Bureau of Fire Protection (BFP) and City Disaster Risk Reduction Management Office (CDRRMO)
Greatfoods Concepts Training Room, Arsenal St., Iloilo City
October 17, 2014
-Food Safety Training
CDO Food Service corp.
QHP Business Center, Aduana, Iloilo City
June 24, 2014
-Actual Shipboard Training (in all Department)
Onboard m/s Saint Peter the Apostle (NN Shipping line)
October 25 to 26, 2011 and October 29 to 30, 2011
-Domestic and International Airline Management, Frontline Service, Basic Tour Guiding, Travel Agency Operation and Packaged Tour Preparation and Computation.
L and G Travel and Tours
Burgos St. Lapaz, Iloilo city, Philippines
January 6, 2010
-Lecture on Housekeeping and Food and Beverage
Crown Regency Hotel, Suites Residences
V.Rama Avenue, Guadalupe, Residence Cebu
Cebu City 6000, Philippines
January 8, 2010
Educational Background
Graduated
Tertiary 2011-2012 Colegio del Sagrado Corazon de Jesus
General Hughes Street, Iloilo City Philippines
(BS HM – Bachelor of Science in Hospitality Management)
(Awardee in Food and Beverage Service)
Secondary 2007-2008 Assumption School Passi City, Iloilo Philippines
Primary 2003-2004 Assumption School Passi City, Iloilo Philippines
Personal Information
Date of Birth: September 23, 1991
Place of Birth: Passi District Hospital
Age: 24 yrs. Old
Sex: Male
Height: 5’7
Weight: 144 lbs
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
References
Capt. Manuel P. Belasa
MAGMOL
Del Corro Subd. Tacurong City, Sultan Kudarat
Ms. Cynthia S. Balcena
Science Teacher
Assumption School Passi City Iloilo Inc.
Sara Road, Passi City, Iloilo, Philippines
Mr. Arnel Villaruel
MAPEH Teacher (Secondary)
Dueňas National Comprehensive High School
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
JOHN C. TORILLA JR.
Applicant
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