Human Resources Resource

MELINDA A. JERMISON, MBA

Manchester, Connecticut 860-***-**** *********@***.***

HUMAN RESOURCE MANAGEMENT PROFESSIONAL

Results-oriented Business Partner with eighteen years of experience, driven to gain a company competitive advantage through employee engagement, employee development, talent management, diversity and inclusion, best-practice sharing, and process improvement initiatives.

EDUCATION and TRAINING:

WALDEN UNIVERSITY, Baltimore, MD

MBA, Human Resource Management

INDIANA STATE UNIVERSITY, Terre Haute, IN

BS, Business Administration

UNITED TECHNOLOGIES CORPORATION (UTC) - OPERATING SYSTEM, Hartford, CT

Achieving Competitive Excellence (ACE) Associate Certification

Working Knowledge of Federal and State Employment Laws and Regulations; Microsoft Office – Word, Excel, PowerPoint, Outlook; GroupWise; Internet; Business Objects; Hodes IQ; Recruit Alliance; Horizon/EV4; PayChex HRIS; ADP Enterprise HRMS; ADP Benefits eXpert; ADP PC/PW; ADP TotalSource (PEO); Kronos; OrgPlus; Visio 2000; Articulate Presenter; Ultipro/VIC; Halogen; Citrix; SharePoint; Sentric; Relias eLearning, and AppliTrack.

PROFESSIONAL EXPERIENCE:

COMMUNITY MENTAL HEALTH AFFILIATES, New Britain, CT (Non-Profit Healthcare) 2015 to Present

Human Resources Business Partner (HRBP)

Provide strategic and advisory consultation, as well as HR operational support to Senior Management, program leaders, and direct care staff, to build workforce capability, high performance standards, and improved organization effectiveness. Partner to achieve agency’s mission, vision, desired culture and brand awareness, through effective HR systems, policies, processes, practices and change initiatives.

Successfully proposed and implemented 5 major process improvement initiatives within an 8 month period.

Designed and created 3 leadership L&D trainings; Conducted 10 training sessions within 6 months.

Average 4 field site visits per month; Advisor to 12 agency locations in total.

Introduced and implemented Operation “BIG Day” to reduce time-to-fill metrics by 2 weeks.

THE MARTIN-BROWER COMPANY, LLC, Enfield, CT (Food Distribution) 2011 to 2015

Manager, Human Resources

Provided strategic leadership to all departments within the distribution center and oversaw the development and implementation of human resource policies, programs and services, training, succession planning, full cycle recruitment, retention, legal compliance, employment practices and procedures, employee relations and events.

Negotiated and mediated employee relations issues without interruption to business operations.

Performed training needs analysis, recommended and implemented appropriate training programs to support organizational objectives.

Initiated and coordinated safety programs to ensure OSHA compliance and a safe work environment; reduced recordable injury rate by 50% over a two year period.

Successfully recruited and retained a diversity of talent through implementation of various Human Resources Best Practices and recruiting agencies; improved retention rate by 35%.

Melinda A. Jermison, MBA

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STEWART STAFFING SOLUTIONS, Hartford, CT 2010 to 2011

Director, Human Resources (Short-term Contract Position with FM Facilities Maintenance)

Served as internal consultant to management and advisor/mediator to employees covering various areas.

Worked with Executive Leadership to develop and foster a successful leadership training program.

Partnered with management to reduce overall employee turnover and increase employee morale.

Strategized with Executive Leadership to develop effective knowledge, skills and ability assessment tools.

UNITED TECHNOLOGIES CORPORATION 2006 to 2009

PRATT & WHITNEY Division, East Hartford, CT (Aerospace and Defense)

Human Resources Account Manager

Provided value added support and consultative services to three business units in the areas of recruiting strategies, diversity and inclusion, attrition, and analyzing metrics. Engaged in continuous process improvement initiatives through Kaizen Events and Value Stream Mapping, in order to streamline and enhance current and future processes.

Designed and implemented an External Sourcing Process via teamwork, which saved the company $1.4 Million within the first year of implementation, and reduced processing time by 25 days.

Spearheaded the design, creation, and implementation of the company-wide External Sourcing Process voice-over articulate training.

Developed and delivered training and best-practice sharing to assigned client organizations, promoting consistent communication of Human Resource processes.

Participated in ad hoc projects in support of the entire HR community (new employee orientation, EH&S inspections, United Way fund-raiser events, HR Help Desk, and managed employee benefit briefings for the entire Connecticut population).

CARRIER – Automated Logic Division, Kennesaw, GA (HVAC/Building Automation Controls)

Senior Generalist, Human Resources

First point of contact for all HR matters within the division. Responsible for all daily HR operations, HRMS management, and the benefits and payroll liaison. Managed direct reports while providing strategic leadership to multiple locations, training, consultative services, talent management, and employee engagement initiatives.

Advised managers on policy and employee relations issues: compensation, employee development, employment best practices, progressive discipline, and managed the entire performance management process.

Conducted recruitment efforts for exempt and non-exempt positions: attended diversity recruiting events, INROADS Coordinator, trained hiring managers, and conducted new employee orientation and exit interviews.

Compiled data for Affirmative Action Plan, filed annual EEO-1, and other reports according to regulations.

Spearheaded annual open enrollment process, conducted meetings, and introduced new benefit programs.

Point-person for Employee Satisfaction Surveys: communicated metrics and tracked action planning progress.

ADDITIONAL PROFESSIONAL EXPERIENCE:

Manager, Human Resources - SYSTEMATIC SALES & SERVICE, INC., Kennesaw, GA 2004 to 2005

Human Resources Assistant - NAMASCO CORPORATION, Roswell, GA 2002 to 2004

Human Resources Generalist - YASUDA FIRE & MARINE INSURANCE, Atlanta, GA 1998 to 2002

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