Engineer Software

Mark G. Carroll

* ******* ******* ******, ********** 92679 **********@*****.*** 949-***-****

Professional Objective

A position in the Technology Engineering field providing the opportunity to make a strong contribution to organizational goals through continued development of professional skills.

Education

Education Bachelor of Science Degree in Computer Information Systems, 2003

University of Phoenix, Phoenix, Arizona

GPA: 3.78

Qualifications Profile

Experience/Skills Microsoft Word, Excel, Powerpoint, Visio, MS-Project

HP Quality Center, Bugzilla, JIRA, MySQL

Operating Systems: Windows/Hyper-V, Vmware, Red Hat Linux, SUSE Linux

Enterprise Class Servers Rack and Blade: HP, IBM/Lenovo, Dell, Fujitsu, Cisco

Storage/SAN: HP, NetApp, EMC, Dell, Fujitsu, Sun, 3Par, Hitachi

Converged Network switches: Cisco, Brocade, Juniper, Arista

Fibre Channel Switches: Brocade, Cisco

Fibre Channel Tape Libraries, Tape Drives, NetBackup, BackupExec

Protocols: Ethernet, iBFT, iSCSI, FC, FCoE

Networks: TCP/IP, VLANs, NIC Teaming(Load Balance, Failover, LACP)

Analyzers: JDSU/Finisar, IXIA, WireShark

Performance Testing: IXIA with RFC-2544, IXIA Chariot for NIC Teaming

Professional Experience

May 2006 Emulex Corporation, Costa Mesa, California

to Principal Engineer: May 2006 to August 2015

August 2015 Team lead for Boot BIOS test team. My position involves providing hands on test

leadership to subordinate level engineers and to interact closely with members of

cross-functional team involved in assuring the quality of Emulex products.

Responsibilities include managing day to day operational aspects of a variety of

projects with emphasis on Boot BIOS and OEM qualifications.

Communicate project status and issues in a timely manner and manage escalations

appropriately. Responsible for development of test plans, test cases, schedules,

test reports, equipment purchases, and lab management. Provide support and test

documentation for test automation team. Support internal/external customers. OEM

relationships include Fujitsu, HP, IBM/Lenovo, Dell, Oracle.

May 2000 Quantum Corporation, Irvine, California

to Manager: Systems Verification Test: April 2001 to May 2006

May 2006 Leading a team of test engineers responsible for device level qualification testing of

automated tape library products and stand alone tape drive products. Responsible for

development of test plans, test cases, schedules, and test reports. Oversee execution

of project milestones and communicate progress/status with program management

teams. OEM relationships include Sun Microsystems, Dell Computers, and HP.

Quantum ATL Products, Irvine, California

Software Engineer II : May 2000 to April 2001

Held responsibilities to develop and maintain software build environment for

NAS/SAN storage library management software, create install packages with Install-

Shield, and maintain software source code integrity including: version control,

branching, and release. Led effort to develop build automation environment for

ongoing projects and assure level of integrity needed to reproduce a software build

for future use. Provided engineering level design verification testing of storage library

management software/firmware. Create system test matrix and test plans, document

processes, and create release materials for product first customer ship.

January 1999 Konica Systems Technology Center, Huntington Beach, California

to Systems Test Engineer: January 1999 to May 2000

May 2000 Responsibilities included engineering level design verification testing of high-speed

network printers, creation of system test matrix and test plans, software build

engineering, and firmware update processes. Also responsible for software release,

versioning and preparation of release notes. Responsible for MS-SQL Database

administration, bug tracking systems, software version control and configuration

management, and build automation for development engineering group.

August 1994 Escalate Networks (formerly Standard Microsystems), Irvine, California

to Software Engineer: August 1997 to January 1999

January 1999 Developed software installation utilities for line of DSL modems. Developed SNMP

capabilities into ATM switch product. Responsible for performance enhancement and

ease-of-use optimization for ATM and DSL product line. Worked with product support

team members to debug technical issues reported from internal and external

resources and produce device driver fixes.

Standard Microsystems Corporation, Irvine, California

Product Support Engineer: August 1994 to August 1997

Assisted world wide customer base in implementing product line in both local and

wide area networks. Applied comprehensive knowledge of network operating

systems and theory to troubleshoot and debug network problems. Conducted

extensive lab work to reproduce and diagnose technical issues, and then drove

engineering changes in product software and hardware. Provided support for

customer/third party Software Development.

References Available Upon Request

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