Customer Service Pharmacy Technician

Michelle Pierce

Certified Pharmacy Technician CPhT

Midlothian, VA

*********@***.*** - 804-***-****

WORK EXPERIENCE

CPhT Pharmacy Technician

Powhatan Pharmacy - Powhatan, VA - December 2012 to Present Provides excellent customer service. Data entry, fill, package, dispense prescriptions. State & National certified pharmacy license. Perform audit counts, return to stocks and inventory management. Check in daily orders of medication & maintaining control/ narcotics inventory. Communicate with physicians, insurance companies. Process pior authorizations. Maintain state & national regulations & continuing education. Assist with patient's needs & support.

CPhT Pharmacy Technician

Kmart - Midlothian, VA - November 1987 to May 2012 Menswear Department Manager

Kmart - November 1994 to December 1997

Supervised up to five employees and maintained menswear department. Provided excellent customer service. Responsible for setting ads an merchandising menswear department. Overseeing layouts, mark downs and inventory.

CPhT Pharmacy Technician

Kmart - Midlothian, VA - November 1987 to October 1994 Fashions/Jewelry

11/1987 - 10/1994

Responsible for the Point of Sales for the district. Included 10 stores. Made sure ads were correctly ringing the sale price. Notified the stores in the district about corrections. Worked in apparel/jewelry department. Provided excellent customer service. Answered customers questions and complaints over the phone an in person. Maintained jewelry daily inventory and run cash register and answered phone calls. EDUCATION

Virginia Board of Pharmacy in Pharmacy

Chesterfield, VA

2004 to 2016

PTCB National Pharmacy Technician License in Pharmacy Chesterfield, VA

2002 to 2016

John Tyler Community College Chester - Chester, VA September 2006 to September 2008

Cosmetology License

Chesterfield Technical Center - Chesterfield, VA

September 1987 to June 1989

Diploma in Education/License

Clover Hill High School Midlothian - Midlothian, VA June 1989

CERTIFICATIONS

CPhT Pharmacy Technician License

July 2000 to July 2018

CPhT Virginia State Pharmacy License

July 2004 to December 2016

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