Information Technology Systems
Resume:
CURRICULUM VITAE
Name: Joshua Kyangwa
Date of Birth: 12-10-1984
Nationality: Ugandan
Contacts: Mob +256 700, 315,312, +256 783,431,080 Email : ***************@*****.***
CAREER OBJECTIVE:
To contribute to the IT professional field through a progressive and technically enhancing career path. Looking forward to working and performing duties assigned with due diligence, dedication and honesty. QUALIFICATIONS
As a working IT specialist with a bachelor’s degree in Information Technology, I have acquired the skills necessary to operate HTML, PHP, Visual Basic and Java scripts. Additionally, I work with Databases such as MYSQL and SQL in the design of both dynamic and static websites. I am a professional network certified administrator with expertise in configuring CISCO devices such as routers, switches, wireless cards, computer networking, software installation, hardware and maintenance and other IT related devices. My experience with graphic design enables me to handle all aspects of site construction.
As a certified computer technician and a graduate of IT-Essentials 1 & 2, I have acquired the following experience:
*DHCP IP address management *providing hardware and software support *Connecting to CDP neighbors *Installing and maintaining Microsoft packages *Implementing and maintaining networks
*working with windows OS Discovery protocol *Setup, configure, and maintain a Local Area Network
*Creating a network map *Troubleshooting CISCO Discovery protocols *Configuring network files and print sharing *Troubleshooting Internet connection *Resolving network connectivity problems. PROFESSIONAL EXPERIENCE
2016 – Present:
IT Systems Supervisor for RECO Industries Limited (www.reco-industries.com) and Hotel Margarita (www.hotel-margerita.com) limited.
Duties: responsible for planning, coordination and management of all information technology operations including desktop computing, networks, customer support services, information systems and learning technology.
2013 – 2015
IT support engineer for EP_Business supporting Reco Industries Limited (www.reco- industries.com) and Hotel Margarita (www.hotel-margerita.com) limited. Duties: responsible for planning, coordination and management of all information technology operations including desktop computing, networks, customer support services, information systems and learning technology.
Support More than 70 mobile and fixed official premise users in 6 official RECO Offices. Development of operational information systems eg. address management. Low incidents on the RECO industries information security with data threat. Design and identification of service providers for the new Nakawa office premises for Reco Industries limited. Set up of Off system data encryption for data drives . Helpdesk system for tracking and logging incidents. Network traffic prioritization system. Computer hardware and maintenance. Ensuring security of both hardware and software of the company. 2010 -2015
System Coordinator for Uganda Project (ugandaproject.com), an NGO based in Los Angeles, CA, United States of America.
Duties: Managing on the ground activity when American staff is away. 4 -5 years, Liaison between volunteers in the US and University and high school students in Uganda. Researching and purchasing computers and software that meet students’ needs and fit company budget. Hardware and software configuration of computers and network. Creating budgets and submitting budget requests.
Overseeing student activity in Uganda and submitting detailed updates to American staff. Troubleshooting computer problems within the organizational members. 2010 -2012
Internship at the College of Social Sciences Makerere University (CSS). Duties: Assisting CSS with maintaining their website design and development, computer networking, and computer maintenance.
Installation and configuration of different systems including Windows XP, Vista, Linux, Windows 7 and other application programs.
Problem solving and managing a team of student designers. Grading student exams, maintaining grading system in Microsoft Excel, and providing industrial training to student study groups. 2008 -2010
IT Technician and website admin for JKTECH CO. LTD (www.jktechug.net )Duties: Assessing and installing hardware and software tools for the company. Website maintenance, design, and development.
EDUCATION:
SOCIAL ROLES AND RESPONSIBILITIES HELD:
Currently Christian life church youth prayer partner 2008-2012 Makerere University College of information technology scripture union prayer leader.
2006-2007 CISCO Class representative
1999-2004 Aidan College Health Minister
RESEARCH AND PUBLICATIONS:
Deposit mobile banking system (DMBS) -A Project Report Submitted to the School of Computing and Informatics Technology makerere University.
YEAR INSTITUTION AWARD
2008 -2012
Makerere University:
College of Computing and
Information Technology
Bachelor of Information
Technology
2007 -2007
Makerere University:
College of Social Sciences
Certificate in computer
Applications (CCA)
2007 -2007
Makerere University:
College of Computing and
Information Technology
Certificate in IT Essentials 1
and 2 (A+)
2006 -2007
Makerere University:
College of Computing and
Information Technology
Certificates in Cisco
Certified Network Associate
(CCNA)
1999 -2004
Aidan College & Henry
Kasule Memorial
(Secondary School)
Uganda Advanced
Certificate of Education
(UACE)
REFEREES:
1. Mr. Katumba Henry
Deputy Manager -Operations / IT SPOC Uganda
UK Visa Application centre
Systems Administrator
Reco Industries Limited / Hotel Margherita
Tel: +256-***-******, 776-436795
E-mail address: *****.*******@*****.***
2. Alex Kisembo
Marketing & Sales Director
Reco Industries Limited
Tel: +256-*********
Email address: ****@****-**********.***
3. Griffin Mathews
Founder of Uganda Project
Tel: +1917 -373-6792 (USA)
Email address: *****************@*****.***
DECLARATION:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes my qualifications, and my experience.
Signature: Date: JOSHUA KYANGWA Date: 22th/04/2016
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