Information Systems/Technology, Clerical Officer1, Banking & Finance
Resume:
ANGELO
GUELMO
IT HELP DESK SPECIALIST VACANCY
Qualifications
CERTIFICATE JUNE,2013 UNIVERSITY OF TRINIDAD & TOBAGO
STCW 95 BASIC SAFETY TRAINING
CERTIFICATE OCT, 2012 EN-SAFE HEALTH & SAFTEY TRAINING & CONSULTANCY SERVICES LTD
Rigging & Banksmen Training (A+)
BSC INFORMATION SYSTEMS MANAGEMENT OCT 2010
CHARTER UNIVERSITY, USA
CAMBRIDGE ADVANCE LEVELS (ALEVELS) JUNE, 2006
. Mathematics, Physics & GP
EXPERIENCE
THE NATIONAL INSURANCE BOARD
South Regional Office
Clerical Officer 1 Jan, 2015 – Present
-Processing of Retirement claims for awarding of NIB Benefit.
-Use Benefit system to calculate awarded amount for each benefit
-Fixes any computer system issue on a daily basis
-NI 4 registration & monthly report
-NI 184 batching & monthly report
-Interact with customers on a daily basis
-Issue Compliance Certificates & Accept Request
-Developed a system for maintaining payment receipt
-Capturing and analysis of TD4, Pay-slips, Record of Service & Employee Pay Card contributions for years worked for NIS deductions.
FIRST CITIZENS BANK,
Montrose, Chaguanas
Customer Service Representative Sept, 2014 – Feb, 2015
-Issue replacement cards
-Opened Saving and business accounts
-Wire transferring of money both Locally & Internationally
-Opened fixed deposit accounts
-Balance daily totals & Print reports
- Met organization daily targets on marketing of credit & prepaid cards.
- Liased with both Supervisor and Manager
- Closed saving and business accounts
- Reactivated inactive and dormant accounts.
Skills
Microsoft Office Applications.
First Aid & CPR Training.
Goal driven leader who maintains positivity in the workplace.
SCOTIA BANK PROCESS SUPPORT CENTRE
Ramsaran Street, Chagaunas
IT Department Nov, 2011- Nov, 2012
-Inter island KYC
-Verification of documents for loans, mortgages & credit cards
- Implementation of sensitive material onto system & updating
- Call Centre duties
SCOTIA BANK PROCESS SUPPORT CENTRE
Card Processing & Reconciliation Department
-Creation of Payout Checks and signing limits
-Re-checking of Teller logging from Branches
-Separation of Teller journals
-System generation of daily received & reports
EDUCATION
Pursuing, MSc Information Communication Technology
(2016-2018)-University of Trinidad & Tobago
BSc Management Information Systems (2010), USA
(3) Advance Level (2006)- Mathematics, Physics, General Paper, Presentation College Chaguanas
(7) CXC Level (2004), Sciences- Chemistry, Physics, Biology, Technical Drawing, Mathematics, English A, Geography, Presentation College Chaguanas
Grades 1 & 2
(2) Advance Subsidary & Advance Ordinary Level (2004)- Additional Mathematics, Computer Studies
Presentation College Chaguanas
SAT 1 – Reasoning Test &
SAT II Subject TESTS - Math & Physics, St Georges Academy
PROFESSIONAL TRAINING
Robbery training for Customer Service representatives.
STCW 95 - BASIC SAFETY TRAINING (OFFSHORE),
University of Trinidad & Tobago Maritime Campus
-Elementary First Aid
-Personal Safety & Social Responsibility
Contact
#16 William Street
Balmain Couva
Whatsapp:1-868-***-****
****************@*****.***
***********@******.***
-Fire Prevention & Fire Fighting
RIGGING & BANKSMEN TRAINING (OFFSHORE),
En-Safe Health & Safety Training Consultancy Services
THEORY- A+, Work attitude- 4 out of 5
-Intro to Rigging, Fibre & Wire Rope Slings
-Synthetic Ropes & Slings, Steel Alloy Chains
-Rigging Calculations,
-Conversion of weight: Imperial & Metric Systems
-Approx. Load Weight in kg/lbs
-Component of Lift Plan
-Other Rigging Hardware& Equipment
-Sling Safety Rules –: ANSI B30.9 OSHA REGULATIONS
REFERENCE
Ms. Ann Flemming
Compliance Officer
The National Insurance Board
W:1-868-***-**** Ext 2218
Ms. Carmen Millington
Retired Manager 1
The National Insurance Board
Ms. Sharon Samaroo
Accounts Manager
M & C Customs Brokerage Company Ltd
W: 1-868-***-****/9163
Contact this candidate