Medical Practice Manager

Kathleen Smith

**** * ******** ****** ********, Illinois 60706 815-***-**** ************@*****.***

Professional with strong administration and management background seeking a position where my experience will add value to the success of a company.

Computer Skills Quickbooks Pro Nextgen EMR/PM Medisoft EMR E Clinical Works EMR

MS Office Nextech EMR/PM Epic EMR Gate way and Availity Clearinghouse

Education Loyola University BA Business Administration / Finance

April 2015- December 2015 Revenue Cycle Billing Office Manager Weil Foot and Ankle Institute, Des Plaines, IL

Administrator / Manager for Orthopedic and Podiatric Practice billing department

All patient accounting and collection activity for 28 locations supported by 25 physicians

Review of managed care payor contracting and pricing structures

Implementation of ICD 10 education and software installation

Insurance claim submission for 1 million plus dollars’ monthly for physician and surgical charges

Daily and monthly department Physician financial statistics reporting

Oversee support staff of department team members. Insurance and patient AR collection activity goals

Supervision of all credentialing activity, including new products and services in addition to hospital and insurance contracts

July 2014 – March 2015 Private Medical Consulting Chicago, IL

Conducted private medical restructuring of billing and operational processes for medical facilities such as Mind Eye Connection, Ortho billing,

and Advanced Eyecare Associates

Marketing and promotion for medical facilities including social media management

Medical insurance claims review and restructure of billing processes

July 2012- June 2014 Practice Administrator D&A Dermatology, Chicago, IL

Supervision of all office functions for new medical/aesthetic multi-provider practice

Marketing and promotional event planning utilizing Constant Contact sales tools

Human Resources functions, team development goals and evaluations

QuickBooks Accounting Software AP/AR, Banking reconciliation, P&L reporting and annual budget projections

Vendor selection and maintenance

Nextech EMR- installation, set up and training including Meaningful and PQRS use requirements

Gateway EDI – Insurance claim submission, patient billing and reimbursement

CAQH credentialing and insurance contracting

Payroll and retail sales taxes

Retail product line selection and sales, sales goals and reporting

Creation of all regulatory compliance, HIPPA policy and procedural material

September 2011-July 2012 Revenue Cycle Manager Aggeus Healthcare PC, Chicago, IL

Management of billing and registration department for Podiatric, Optometric, Dental and Psychiatric service providers throughout 15 states servicing over 500 Nursing Homes and Long Term Care Facilities

Personnel management, evaluation and training

Daily reporting of generated billing, account receivable, cash posting and submitted claims totals

Implementation of new billing software program Medipro

July 2009 - September 2011 Practice Manager Dermedica Dermatology, Northbrook, IL

QuickBooks Accounting Software AP/AR, Banking reconciliation

Personnel management of nursing, aesthetic and patient services staff

Physician Quality Reporting System – PQRI statistical submission

Payroll processing, including commission calculations through Paylocity

Retail products purchasing, inventory and sales

Maintain office systems software and hardware

Marketing design of promotional materials

September 2002 - June 2009 Practice Lead Centegra Health System, McHenry, IL

Administration of Primary Care & Occupational Medicine, Associate Health and Corporate Health Department

Management of 20+ staff members both clinical and clerical

Liaison departments of Accounting and Finance to produce all financial reports, ensure integrity, and effectively manage all business transactions

Nextgen, Epic, Medic and MIDAS electronic and practice management software programming and use

Kronos employee payroll time keeping records

April 1993 - March 2001 Practice Administrator Advanced Eyecare Associates, Chicago, IL

Alcon Electronic Medical Records / Practice management software

QuickBooks Accounting Software

System Administration including all hardware / software maintenance

Maintained all managed care credentialing

Generation of collection forms and verification of insurance benefits

CPT / ICD9 Coding including co-management of the surgical patient

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