Customer Service Manager
Resume:
LANA BIANCA DEL ROSARIO LUNA
TALISAY, BATANGAS
CP No. 091*-***-****/091*-***-****
Email Address: *******@*****.***
CAREER OBJECTIVE:
Seeking for a higher level of job where my skills and knowledge can be utilized effectively and would enhance my professional skills in a dynamic and stable workplace in the field of business management.
EDUCATIONAL BACKGROUND:
Tertiary : Polytechnic University of the Philippines Sto. Tomas, Batangas
Major : Bachelor of Science in Entrepreneurial Management 2008 – 2012
Secondary : Talisay Polytechnic Institute
Banga, Talisay, Batangas
2004 – 2008
Primary : Venancio Trinidad Sr. Memorial School
Talisay, Batangas
1998 – 2004
EMPLOYMENT DETAILS:
Head Retail Shop Specialist/Customer Service/Cashier Reliever GLOBE BUSINESS CENTER, Tanauan City Branch
May 2012 - October 2012
Admin/Retail Inventory Stock Custodian/OIC
GLOBE BUSINESS CENTER, Tanauan City Branch
October 2012 - January 2013
Assistant Retail Manager
GLOBE BUSINESS CENTER, Tanauan City Branch
January 2013 - July 2014
Sales Supervisor/OIC
PAYLESS SHOE SOURCE INC. PH
August 2014 – August 2016
HIGHLIGHTS OF QUALIFICATIONS:
• Flexible in working in a dynamic environment to learn new concepts and techniques.
• Highly motivated with good communication skills.
• Resourceful and highly organized.
• Outstanding in MS OFFICE applications.
• Skilled in decision making and adapting to change working with a team.
• Proficient in English and Filipino communications, both oral and written.
• Ability to communicate with associates.
• Knowledgeable in customer care related works.
• Hard working, reliable and a fast learner employee. PERSONAL DATA:
Date of Birth : November 22, 1991
Birth Place : Dasmariñas, Cavite
Age : 24 years old
Sex : Female
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
Height : 5’ 5”
Weight : 110 lbs.
Name of Father : Henry Villanueva Luna
Name of Mother : Sylvia Del Rosario Luna
CHARACTER REFENCES:
Available upon request.
I do hereby that the above information is true and correct to the best of my knowledge and belief.
LANA BIANCA LUNA
APPLICANT
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