Management Service

Omer Shaikh

F

H-** Al Shams Complex –block ** Gulistan-e-Jouhar Karachi, Pakistan

Mobile : +92-345-*******, Passport # EZ5191251

CC Phone: +92-213-*******

E-mail: ******@*******.***

Career

Objectives

To pursue a responsible position in a progressive organization that put forward challenges and recognition, with an opportunity to grow and to employ my abilities with overall operations of the organization to generate excellent performance.

Academic

Qualifications

Bachelor in Computer Engineering, 4-years Program - December 2010

Sir Syed University of Engineering and Technology Karachi Pakistan

Higher Secondary in Pre-Engineering –2006

Superior Science Degree College, Karachi Pakistan

Secondary School - 2004

Zenith Academy School, Karachi Pakistan

Work Experience

Primatics Financial, LLC

Primatics enables financial institutions to evolve by providing enterprise-grade software and proven business advisory services driven by strong domain expertise to enable customers to better account, value and analyze loan portfolios, comply with regulations and grow their business in today's rapidly changing market and regulatory environment.

System Engineer (September 2013 – Present)

Joined PrimaticsFinancial as SYSTEMS ENGINEER, where some of my job responsibilities includes following:

Working on Evolv Product.

Team member of releases / patches deployment on Production.

Team member of Beta release deployment on monthly/weekly basis.

Health check issues of monthly Loan Accounting execution on environments.

Upgrade environment monthly basis.

Working on Loan related products for banks in Primaticsfinancial for clients in USA.

Jboss, Gigaspaces and EC2 instances of Amazon.

Database includes Oracle and MySql.

F5 load balancer.

S3 buckets of Amazon for backup and processed data.

Microstrategy for reports processing.

Creating small automation scripts for quick workaround and less manpower required mainly on BASH.

UI deployment, management.

Gaditek Associates

Cloudways (PaaS Provider)

including Web Designing, Web Development, Mobile Application Development, Networking and Hosting services, Virtual Private Network (VPN) as well as Cloud Computing.

Systems Administrator (December 2012 – September 2013) 9 months

Joined Gaditek as SYSTEMS ADMINISTRATOR, where some of my job responsibilities includes following:

Working on the environment of Cloud Computing.

http://www.cloudways.com

Managing and Monitoring Servers on cloud (mostly on debian ‘Linux’) using manual scripts and also from using ‘Zabbix’.

Making up Servers debian base for productions. Installation of ‘webmin’ for GUI management.

Making virtual machine using ‘VMware’ or ‘oraclebox’ etc (virtualization).

Taking backups remote servers through making scripts using bash, perl from Databases, working directories using ‘rsnapshot’

Applying routine jobs through cron and other scheduler like ‘AT’.

Making mail servers, webservers using apache installation configuration.

Finding different servers loopholes for security breaching, installation making policies, rules etc using firewall (shorewall), iptables.

Key base authentication, SSL configuration making certificates for CA.

Making mail servers, webservers live, thorough installation of e-commerce applications like ‘Wordpress’, ‘Joomla’, ‘Magento’ etc configuration and managing updating for pluging versions etc.

Making VPN connections using ‘OpneVPN’.

Ticketing system for customers support, live chat resolution for international clients and customers (Zandesk).

Giving and making different ‘users’ for different purposes like for ssh, sftp, database connections etc.

All work which comes under the sysadmin domain on penguin OS and other OS.

VectraCom Private Limited

Using the Wireless Application Protocol (WAP) and Short Messaging Services (SMS), it has established itself as primary choice of Value Added Service (VAS) provider for many Cellular Network Operators in the countries of its operations.

Service Management Executive (April 2011 – December 2012) 1 year 8 months

Joined VectraCom Pvt Ltd as SERVICE MANAGEMENT EXECUTIVE, where some of my job responsibilities includes following:

Managing/Monitoring servers (CentOS/Win03) with Nagios.

Worked on different campaign of Ufone and Zong and other different Telcos.

Direct co-ordination with VAS/OPS of Ufone and Zong for error detection, migration of LA’s (Large account), and other different day to day queries.

Rotating shift responsibilities

Maintaining, managing and manipulation server (PULL/PUSH) log as per requirements

Assuring as being vendor (VectraCom pvt ltd) those services is being served to the customers successfully.

Activation and deactivation jobs requested by telco’s team by emails.

Maintaining and monitoring spool directories and monitoring of delivery timing of subscribed services push.

Running broadcast/breaking news through scripts for different telco’s as per requested

Giving help desk for telco’s VAS team through emails or by telephonically

Making Documents, happy test cases for new and old services.

Retrieving, deleting and updating data from different tables using MySql(queries)

Checking status and verifying UP conditions of Demons on servers

Coordinating with development team for testing and for the vulnerabilities in the system of service to ensure best practices are being followed within management Team.

Content checking updating flushing and killing of process when stuck and do different jobs under requirements.

Primary responsibilities were Requirement Analysis, Product and Engineering specs reviews, attending review meetings, Verification and Status Reporting.

Making different scripts for different purpose as per requirement (Perl)

Involved in all the phases of SDLC.

Checking the status of asterisk IVR servers for any spanning issues or WAN router issues.

WAP gateway monitoring and traffic management.

Making service management documents for future use.

LG Electronics

Internship (networking) (Nov2009 – Jan 2010)

During my internship at LG ELECTRONICS, I was responsible for:

Have an eye for monitoring the network.

Network cabling, placing switches for extension of network (different topologies)

Hardware and software troubleshooting.

Windows server installation.

Firewall (ISA) installation and maintaining.

Core networking issues rectification.

Monitoring using different tools like ipscanner, wireshark, netscan etc.

Computer proficiency

Areas of interest

Conversant with:

OpenVPN, Puttykeygen, Shorewall, iptable, Simulation software’s (Packet tracer, Netsim), Zabbix, Nagios, Webmin, Visual studio .net 2010, MySQL, Putty, MS Office, Linux (CentOS, Fedora, debian etc), Blogging, VMware, Adode Photoshop CSx,MAT-LAB,3D Max studio 9, Adobe reader/writer, Wireshark, ipscanner, netscan, Firewall breaking software’s(Tor etc), MicroStrategy, Oracle.

Certificates

PNS Jauhar –PDC (Professional Development Center)

Almost command on Cisco Router and Switches

Command on Microsoft Systems (servers, Active Directory ) CCNA & MCSE (Qualified)

Pursuing for CCNA Academy Exam…

NAVTEC

Computer and Telecommunication (CNT)

Korean Institute of Technology

Internet Fundamental

C Language

Languages

Java

C#

Perl

Turbo C

Achievement And Skills

Have multitasking, interpersonal and communication skills, both oral and written

Excellent Presentation Skills.

Analytical and detail-oriented, able to identify and implement process that increase accuracy and efficiency

Ambitious, hardworking and committed to excellence

Presentations

GPS (Global Positioning System)

DHCP( Dynamic Host Configuration Protocol)

GSM and GPRS Technologies in Pakistan

Network Topologies

OSI Layers

Software Quality Assurance Needs and Testing Tools

Continuing Professional Development

Attended various training courses and workshops on Cisco technology, Microsoft servers.

CCNA security

CCNA R&S

Personal Details

Marital status: Single

Languages known: Urdu Native Speaker

English Fluent in all skills

Nationality: Pakistani

REFERENCES

Will be furnished on request

Contact this candidate