Antoine Wardlaw
**** ****** ******** ***** #***
Riverview, FL 33578
248-***-**** **********@*****.***
Objective
Dedicated and motivated professional seeking to apply my education, abilities and experience to a position in Information Technology and ERP software implementation.
Education
Bachelor of Science, Media and Information May 2013
Concentration in Information Technology
Michigan State University, East Lansing, MI
Experience
Enterprise Resource Planning Plex Systems Facilitator May 2013 September 2016
Meridian Lightweight Technologies, Eaton Rapids, MI
• Implemented and monitored the wireless network, ERP system and server infrastructure.
• Planned and scheduled maintenance and updates to infrastructure system.
• Installed and modified system software.
• Resolved computer hardware and software operating system issues.
• Created reports and presentations for IT team members and employees.
• Trained employees on the utilization of ERP system for their specific roles.
IT Project Specialist (Intern) May 2012- May 2013
Meridian Lightweight Technologies, Eaton Rapids, MI
• Designed tools, reports and charts for management to provide ongoing, summaries of
system status and application performance.
• Assisted in planning, launching and supporting major IT projects.
• Collaborated in coordinating and performing maintenance and support for computer
system.
IT Help Desk Technician
CVS Distribution Center, Novi, MI June 2010- September 2012
• Provided technical assistance and support for computer systems issues.
• Installed and modified computer hardware and software.
• Diagnosed, troubleshot and resolved technical hardware and software issues.
• Trained employees on operation systems and applications.
Skills
• Offer an advanced command of: MS Project, Excel, PowerPoint, Word and Access, MS Office 365.
• Superb communication skills, detailed oriented, able to work under pressure.
• Quick learning curve.
• Interacts well with diverse groups of various cultures and ages.
• Excellent oral and written communication skills.