Customer Care Service

HANIF MOHAMMAD

**** ****** ******, *****, ** ****2

Ph: 347-***-****

e-mail : ******.****@*****.***

OBJECTIVE

Energetic, enthusiastic professional with 4 years of experience as a doctor in Bangladesh, looking to excel my career in hospitality and/or customer care environment.

SKILLS

Active Listening

Critical thinking

Judgment and decision making

Interpersonal communication

Therapy and counseling

Customer care

Profound knowledge of drug, dosage, pharmacodynamic and pharmacokinetic properties

English, Bengali and Hindi language (English and Bengali, to the extent of reading, writing, listening, speaking and Hindi, to the extent of listening and speaking)

Phlebotomy

MS Office efficiency

Quick learning

Hard working

EXPERIENCE

August 2016 – Present: Interpreter, Bengali to English, Accurate Communication Inc.

Act as an onsite interpreter between Bengali and English speaking people.

March 2016 - Present: Tour Ticketing Agent, Go New York Tours.

Sell tickets of sightseeing bus service and cruise service.

Help people get accustomed with our service and guide them to visit attractive places in New York City.

February 2013 – April 2015: Medical Officer, Ministry of Health, People’s Republic of Bangladesh.

Attend and greet patients.

Inquire about their needs.

Solve the problems.

If I was unable to solve, then I would show them the way they could get help.

June 2011 – December 2012: Medical Officer, Ibn Sina Hospital Sylhet Limited, Bangladesh

Greet patients.

Hear about their difficulties.

Diagnose the pathological conditions.

Give treatment and advice on what to do.

EDUCATION

January 2010 – Doctor of Medicine (MD)

Sylhet M A G Osmani Medical College, Bangladesh.

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